Gary Langston
Murrieta ,CA
Summary
Dynamic Skycap at Southwest Airlines, renowned for delivering exceptional customer service and resolving passenger issues efficiently. Leveraged strong work ethic and safety awareness to assist travelers with special needs, ensuring smooth experiences. Adapted to fluctuating airport conditions, showcasing flexibility and commitment to passenger satisfaction.
Overview
24
24
years of professional experience
Work History
Skycap
Southwest Airlines
04.2001 - Current
- Provided exceptional customer service, addressing passenger inquiries and resolving issues promptly.
- Assisted passengers with special needs, facilitating smooth and stress-free travel experiences.
- Greeted passengers, helped with check-in and managed luggage, strollers, wheelchairs, and car seats.
- Demonstrated flexibility in scheduling, adapting to fluctuating airport traffic patterns as needed for optimal efficiency.
Education
High School Diploma -
Richmond High School
Richmond, CA06.1984
Skills
- Strong work ethic
- Safety awareness
- Weather conditions awareness
- Security procedures
Timeline
Skycap
Southwest Airlines
04.2001 - Current
High School Diploma -
Richmond High School
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