Gary Hunka
Bonnyville,AB
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Recognized for maintaining exceptional Return on Investments and achieving a position in the Top 10% of sellers with Cat Rentals, ranking in the Top 5 among 44 peers in Western Canada..
Overview
20
20
years of professional experience
Work History
Branch Manger
Canyon Rigging
Bonnyville, Canada
10.2023 - 10.2024
- Analyzed competitors and market trends to facilitate business growth.
- Supported outside sales force in servicing and obtaining new business.
- Analyzed data to identify trends related to products, services, customers and markets served by the branch.
- Conducted regular performance reviews for all employees in the branch.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Developed strategies to increase customer satisfaction and loyalty.
- Resolved escalated customer complaints in a timely manner.
- Implemented internal control procedures to minimize risk exposure and maximize profitability.
- Established strong working relationships with external partners such as vendors and suppliers.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Disciplined employees to encourage compliance with company policies and procedures.
- Participated in community events to promote brand awareness.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Facilitated weekly meetings with staff members to discuss progress on current initiatives.
- Managed staff scheduling, hiring and training processes.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Utilized various software and tools to streamline processes and optimize performance.
Business Development Manager
Pioneer Oilfield Rentals
Edmonton, Canada
03.2022 - 10.2023
- Fostered long-term partnerships with key industry players to enhance market presence.
- Identified and pursued upselling and cross-selling opportunities within the existing client base.
- Maintained a database of existing customers and prospective leads.
- Negotiated and closed high-value contracts with new and existing clients to increase market share.
- Leveraged cold calling, in-person visits and referrals to build leads.
- Created presentations to attract new business opportunities.
- Directed and coordinated products, services and sales activities.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Analyzed customer feedback to identify areas for improvement in products and services offered.
- Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
- Collaborated with internal teams for successful execution of projects.
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Monitored competitors' activities, prices, products, and services in order to stay ahead of the competition.
- Organized meetings between senior management and prospective customers.
- Represented the company at industry conferences, networking events, and trade shows to build brand awareness.
- Identified new customers through pipelining, pre-qualification and territory analysis and management.
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
- Conducted market research and analysis to identify new business opportunities.
- Resolved customer complaints regarding sales and service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Sales Representative
Kia Cold Lake
Cold Lake, Canada
12.2020 - 11.2021
- Developed and maintained relationships with customers to ensure repeat business.
- Collaborated with marketing team to create promotional materials for products and services.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Maintained accurate records of all sales and prospecting activities.
- Researched competitors' products, prices, and sales techniques.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Listened to customer needs to identify and recommend best products and services.
- Identified opportunities for cross-selling additional products and services.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Analyzed market trends to identify potential sales opportunities.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Greeted and assisted customers to foster positive experiences.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Account Manager
Expedition Rentals
03.2020 - 11.2020
- Managed multiple accounts simultaneously while meeting deadlines.
- Conducted market research to identify potential customers.
- Negotiated contracts with clients to maximize revenue potential.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Conducted regular business reviews with clients to understand their needs and align products and services accordingly.
- Monitored competitor activities in order to stay ahead of the competition.
- Renewed existing accounts by building relationships with clients.
- Developed successful customer relationships to boost sales opportunities.
- Utilized CRM tools to track client interactions, sales opportunities, and account history.
- Generated leads through cold calling activities.
- Resolved customer complaints in a timely manner.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
N.E. Alberta Area Manager
AFD Petroleum, Ltd
10.2018 - 04.2019
- Oversaw all operations, including direction and vision, to promote productivity, maintain customer satisfaction rates, and foster growth
- Collaborated with all Departments and participated in safety meetings with the HSE to ensure safety requirements, practices, and policies are maintained
- Controlled capital and expense budgets and reviewed operations vendor billing for AP approval
- Headed customer negotiations and expectation management to maintain a balance between operations and appropriate timelines
- Researched and utilized competitor rates for related and similar services to stay ahead and on top of the market
- Managed and supported an internal culture of excellence and positivity to empower employees to reach their highest potential
Commercial Manager (Business Development)
Primco Dene Group of Companies
09.2015 - 06.2018
- Identified and investigated local businesses for potential acquisition; led negotiations focused on joint ventures, franchising, and acquisition
- Collaborated closely with the CEO and Management Team, providing regular progress reports for managed companies
- Handled outside sales calls as needed and managed product pricing concerning vendors
- Represented the organization at community functions to network with community leaders and provide volunteer assistance
- Contributed to inventory purchasing and provision of sales quotes for clients
Account Manager
United Rentals Inc
Bonnyville, Canada
07.2013 - 08.2015
- Prepared rental quotes for equipment and made bids for local projects
- Liaised with the Financial Team to ensure client qualification for credit, as well as with all other teams to maintain equipment availability and quality
- Cold called prospective clients, new to the industry or supplied by competitors
- Researched, networked, and stayed up to date on competition rates, availability, and business practices
- Managed issue resolution and troubleshooting calls, delegating to appropriate Team Members as needed
- Developed and maintained professional relationships with clients, attended open houses hosted by related organizations and maintained an accurate knowledge of area projects, currents, and forecasts
Director of Sales & Marketing
ASTEC Safety Inc
Bonnyville, Canada
01.2012 - 01.2013
- Prepared inventory purchasing, sale, and service quotes for safety-related equipment for clients
- Negotiated product purchase pricing with vendors
- Liaised with the Accounting Dept
- To oversee collections of account receivables
- Made outside sales calls and attended community functions as a representative of the organization
Account Manager
CAT Rental Store
10.2004 - 10.2011
- Prepared sale and rental equipment quotes, as well as bids for local projects
- Worked closely with team members to ensure equipment availability and quality; handled troubleshooting and delegation as needed
- Checked client qualification for credit in collaboration with the Financing Team
- Made regular cold calls to potential clients and entered all daily customer reporting through the proprietary CRM
- Established customer relationships; attended open houses hosted by oilfield-based and related companies while staying up to date on all area projects, currents, and forecasts
- Recognized with the Top 5 of 44 Account Managers in Western Canada
Education
High School Diploma -
Bonnyville Centralized High School
Bonnyville, AB06-1985
Skills
- Market Research Expertise
- Contract Negotiation Skills
- Employee Development
- Workplace Culture Leadership
- Process Improvement
- Strategic Planning for Business Development
- Client Account Management
- Prospective Client Engagement
- Experience with CRM Platforms
- Negotiation
- Effective Upselling Strategies
- Client Relationship Development
- B2B Relationship Management
- Management
- Pricing
- Sales Management
Affiliations
- Volunteer Firefighter 1991 - 1998
- Bonnyville Oilmen's Society 2008 - Present
Timeline
Branch Manger
Canyon Rigging
10.2023 - 10.2024
Business Development Manager
Pioneer Oilfield Rentals
03.2022 - 10.2023
Sales Representative
Kia Cold Lake
12.2020 - 11.2021
Account Manager
Expedition Rentals
03.2020 - 11.2020
N.E. Alberta Area Manager
AFD Petroleum, Ltd
10.2018 - 04.2019
Commercial Manager (Business Development)
Primco Dene Group of Companies
09.2015 - 06.2018
Account Manager
United Rentals Inc
07.2013 - 08.2015
Director of Sales & Marketing
ASTEC Safety Inc
01.2012 - 01.2013
Account Manager
CAT Rental Store
10.2004 - 10.2011
High School Diploma -
Bonnyville Centralized High School