Gary Gubbins

• Managed multiple simultaneous implementations with minimal supervision, demonstrating strong organizational skills and adaptability.
• Presented project updates to senior leadership, highlighting successes and addressing challenges with proposed solutions, ensuring ongoing support for the implementation team''s efforts.
• Led a diverse team of professionals in successfully completing complex implementations on time and within budget constraints.
• Implemented continuous improvement initiatives that resulted in increased efficiency across various stages of the implementation process.
• Oversaw implementation lifecycle processes based on organizational needs, regulatory requirements, and customer demand.
• Established effective communication channels between internal teams and external clients to facilitate smooth project execution.
• Troubleshot technical issues during implementations, working closely with IT teams to resolve problems quickly and minimize downtime for clients involved in specific scenarios encountered.
• Collaborated with cross-functional teams to ensure successful project outcomes, fostering strong relationships within the organization.
• Enhanced client satisfaction by proactively addressing concerns and providing timely updates on progress.

Appliance and Electronic sales

• Increased sales revenue through strategic marketing initiatives and relationship-building with key clients.
• Worked diligently toward exceeding daily, weekly, and monthly sales targets, contributing to the overall success of the store.
• Consistently met or exceeded sales quotas, contributing to the overall success of the store.
• Exceeded sales targets consistently by employing effective negotiation skills and persuasive presentations of product value propositions.
• Increased sales by effectively building rapport and establishing strong relationships with customers.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Completed point of sale opening and closing procedures.
• Rotated merchandise and displays to feature new products and promotions.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
• Approved regular payroll submissions for employees.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Supervised guests at front counter, answering questions regarding products.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
• Trained and guided team members to maintain high productivity and performance metrics.