Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Gary Galvez

Ottawa,Canada

Summary

Organized and motivated employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

15
15
years of professional experience

Work History

Injury Prevention Specialist

Amazon
Ottawa, Canada
04.2022 - Current
  • Work with the Accommodations Team on ergonomic adjustments for associates, including those with disabilities
  • Minimize the risk of ergonomic injury to employees through awareness, education and early intervention
  • Understand the ergonomic and physical demands of each job function within the fulfillment center
  • Identify potential improvements to the standard work process by evaluating poor ergonomic conditions through change management processes
  • Track and analyze injury trends and develop action plans to mitigate risk
  • Carry out requisitions, monitor and report on the performance of vendors (including Grainger, Fastenal, Staples, Uline, and Pacific First Aid Ltd) to ensure delivery in line with contractual obligations and performance metrics.

Uber Expert

Uber
Ottawa, Canada
03.2021 - 04.2022
  • Facilitated onboarding process for new drivers
  • Assisted driver partners in troubleshooting issues such as payments, account activations, and other technical issues
  • Provided insights on concurred places to drive in Ottawa, promotions, referrals, and tips to maximize earnings
  • Hosted events to distribute personal protective equipment to drivers.

Bilingual (English/Spanish) Technology Trainer

Older Adults Technology Services
Maryland and New York, United States
04.2019 - 01.2021
  • Taught older adults courses such as: "How to Spot Fake News", "Using Mindfulness Apps", "Online Health Resources", "All Things Zoom" on-site and remotely during the pandemic
  • Supervised and mentored volunteers when required
  • Managed attendance and other records in Salesforce databases and collected evaluations.

Technical Specialist

Apple
Arlington, United States
05.2019 - 08.2019
  • Diagnosed and repaired mobile devices such as iPhones, iPads, Apple Watches
  • Showed clients device features and functionalities.

Recreational Activities Specialist

Panama Canal Authority
Panama City, Republic of Panama
10.2015 - 07.2018
  • Managed the operations of the Recreational Facilities including promoting the facilities to employees (and their families) and external organizations
  • Supervised 25 employees including assistants, group trainers, and maintenance personnel
  • Managed 70% of the budget (approximately US$ 200,000.00) for the entire unit
  • Coordinated the use of the facilities for the Special Olympics all Saturdays
  • Designed and organized all of the activities of the Panama Canal wellness program, an after-work fitness challenge for more than 50 employees.

Sport Administration Assistant

Florida Sports Foundation
Tallahassee, United States
09.2013 - 11.2014
  • Worked for the Grant Program team, which assists communities and organizations in attracting sports events that generated out-of-state economic impact
  • Assisted in the organization and on-site management of the Florida Senior Games, held in December 2013
  • Assisted in the creation of the 2014-15 Florida Sports Directory and Facilities Guide.

Lifetime Activities Program (LAP) Instructor

Florida State University
Tallahassee, United States
08.2012 - 08.2013
  • Led five courses of self-defense and three courses of stretching and relaxation.

Resident Assistant

Florida State University
Panama, Republic of Panama
08.2010 - 12.2011
  • Assisted over 100 international students to settle in Panama by offering orientation sessions and welcome receptions over four semesters
  • Reported maintenance and facility concerns of student housing units
  • Coordinated about 25 field trips to different tourist sites around the country.

Customer Care Senior Assistant

Dell
Panama City, Republic of Panama
10.2009 - 08.2010
  • Assisted customers by phone and email with troubleshooting, product inquiries and tracking information.

Education

Master of Science in Sport Management -

Florida State University

Bachelor of Business Administration (Marketing Minor) -

Universidad Latina de Panama

Skills

  • Management skills
  • Problem solving
  • Conflict resolution
  • English - Fluent
  • Spanish - Fluent
  • Portuguese - Intermediate
  • French - Intermediate
  • Knowledge of the Canadian Human Rights Act (including the Duty to Accommodate)
  • Knowledge of the Canada Labour Code
  • Adult First Aid/CPR/AED certified
  • Cloud-based Business Spend Management platforms: Coupa and Oracle iProcurement

References

References available upon request.

Timeline

Injury Prevention Specialist

Amazon
04.2022 - Current

Uber Expert

Uber
03.2021 - 04.2022

Technical Specialist

Apple
05.2019 - 08.2019

Bilingual (English/Spanish) Technology Trainer

Older Adults Technology Services
04.2019 - 01.2021

Recreational Activities Specialist

Panama Canal Authority
10.2015 - 07.2018

Sport Administration Assistant

Florida Sports Foundation
09.2013 - 11.2014

Lifetime Activities Program (LAP) Instructor

Florida State University
08.2012 - 08.2013

Resident Assistant

Florida State University
08.2010 - 12.2011

Customer Care Senior Assistant

Dell
10.2009 - 08.2010

Master of Science in Sport Management -

Florida State University

Bachelor of Business Administration (Marketing Minor) -

Universidad Latina de Panama
Gary Galvez