Summary
Overview
Work History
Education
Skills
Certificationsandmemberships
Affiliations
Certification
Timeline
OfficeManager
Gary C. Burris III

Gary C. Burris III

Summary

Accomplished healthcare administrator with over 20 years of leadership experience in military and civilian healthcare settings. Expertise in operational management, process improvement, and compliance, with a proven track record of enhancing efficiency, safeguarding resources, and fostering organizational growth. Certified Administrator for Residential Care Facilities for the Elderly (RCFE).


Professional with solid experience and well-prepared for academic endeavors. Demonstrated ability to collaborate effectively within diverse teams and adapt to changing needs seamlessly. Skilled in research, time management, and critical thinking, with strong focus on achieving measurable results. Reliable and driven, bringing proactive approach to all tasks and responsibilities.

Overview

30
30
years of professional experience
1
1
Certification
3
3
years of post-secondary education

Work History

Doctoral Student

Alliant International University
09.2021 - Current
  • 3rd year Clinical Psychology Doctoral Student


Operations Officer, Surgical Services Directorate

Naval Hospital Camp Pendleton
08.2019 - 08.2021
  • Directed operations for a team of 249 staff supporting surgical services for 80K beneficiaries.
  • Managed $1.2M in government contracts, ensuring uninterrupted service delivery.
  • Spearheaded organizational climate surveys and focus groups to enhance workplace culture across four directorates.
  • Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
  • Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
  • Coordinated and led meetings to inform management and stakeholders of operational challenges and suggested improvements.
  • Enhanced productivity through developing and implementing effective standard operating procedures.
  • Championed change management initiatives aligning staff attitudes and behaviors with organizational goals.

Director of Administration

U.S. Navy: Expeditionary Medical Facility
09.2018 - 10.2019
  • Oversaw administration and logistics for the largest forward-deployed medical facility on the African continent, supporting over 5,000 personnel across East Africa.
  • Managed a $3.5M budget and implemented inventory modernization through Defense Medical Logistics Standard Support (DMLSS) automation.
  • Established the first frozen blood bank program and achieved Clinical Laboratory Improvement Program (CLIP) accreditation for the laboratory.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Streamlined administrative processes by implementing new software and organizational systems.
  • Implemented effective policies for data privacy compliance, ensuring the protection of sensitive information.
  • Improved interdepartmental communication by organizing regular meetings, workshops, and team-building activities.
  • Conducted annual performance reviews for direct reports, providing constructive feedback to support professional growth.
  • Oversaw payroll processing and benefits administration, ensuring accurate compensation for all employees.
  • Created standardized procedures for document storage and retrieval, increasing efficiency in accessing critical files.
  • Managed risk assessments to identify potential issues before they escalated into costly problems.
  • Established strong relationships with vendors, negotiating favorable contracts for office supplies, equipment, and services.

Operations Management Department Head

U.S. Navy: Naval Medical Center San Diego
09.2015 - 09.2018
  • Led a team of 318 personnel across eight non-clinical support functions with exceptional readiness outcomes.
  • Reduced regional Limited Duty cases by 33% and saved $5.7M through process innovations.
  • Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
  • Promoted a positive work environment by fostering teamwork, open communication, and recognition of accomplishments among employees.
  • Mentored junior team members, providing guidance and support to foster professional growth and success.
  • Collaborated with department personnel to coordinate multifaceted solutions to emerging problems.
  • Served as a liaison between the department and other divisions within the company, facilitating strong working relationships that contributed to successful projects.
  • Managed department budget, ensuring optimal allocation of resources for maximum impact on company goals.
  • Improved department operations by capturing numerous opportunities to streamline processes and reduce waste.
  • Developed strong interdepartmental relationships to improve communication and collaboration across the organization.
  • Evaluated performance continuously to identify areas in need of improvement and implement strategies to keep team on-track.
  • Implemented strong control and evaluation procedures to maximize departments' work quality.
  • Led regular meetings with team leaders and front-line staff to convey important operational information and new targets.
  • Played a critical role in talent acquisition, interviewing, selecting, and onboarding new employees to build a strong, diverse team of professionals.
  • Ensured compliance with industry regulations by implementing and enforcing policies and procedures within the department.
  • Cultivated collaborative, performance-oriented culture to keep team motivated and enthusiastic about achieving shared goals.
  • Maximized team performance by hiring, training and disciplining staff to consistently exceed expectations.
  • Increased department efficiency by streamlining processes and implementing new technologies.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Education

Ph.D. - Clinical Psychology (Marriage & Family Therapy)

Alliant International University
San Diego, CA
09.2021 - Current

Master of Health Administration & Policy -

Uniformed Services University of the Health Sciences (USUHS)
Bethesda, MD
07.2012

Bachelor of Science - Healthcare Management

Southern Illinois University-Carbondale
05.2007

Skills

  • Strategic Planning & Operations Management
  • Budget Oversight & Financial Stewardship
  • Compliance with Healthcare Regulations (HIPAA, OPSEC)
  • Leadership Development & Team Management
  • Process Improvement & Quality Assurance
  • Inventory & Logistics Management (DMLSS expertise)
  • Patient Administration & Records Management
  • Fast learner
  • Attention to detail
  • Team collaboration
  • Ethical awareness
  • Complex Problem-solving
  • Research and analysis
  • Conflict management
  • Project coordination
  • Intercultural communication
  • Technical writing

Certificationsandmemberships

  • Certified Administrator: Residential Care Facility for the Elderly (RCFE), California, 12/24
  • Military Officer's Association of America (MOAA)
  • Disabled American Veterans (DAV)

Affiliations

  • Military Officers Association of America
  • Disabled American Veterans

Certification

Residential Care Facilities for the Elderly, State of California, December 2024.

Timeline

Ph.D. - Clinical Psychology (Marriage & Family Therapy)

Alliant International University
09.2021 - Current

Doctoral Student

Alliant International University
09.2021 - Current

Operations Officer, Surgical Services Directorate

Naval Hospital Camp Pendleton
08.2019 - 08.2021

Director of Administration

U.S. Navy: Expeditionary Medical Facility
09.2018 - 10.2019

Operations Management Department Head

U.S. Navy: Naval Medical Center San Diego
09.2015 - 09.2018

Master of Health Administration & Policy -

Uniformed Services University of the Health Sciences (USUHS)

Bachelor of Science - Healthcare Management

Southern Illinois University-Carbondale
Gary C. Burris III