Garv Gosain
Summary
Sales Associate with extensive experience in retail sales and customer engagement. Achieved significant sales growth and improved customer satisfaction through strong communication and in-depth product knowledge. Skilled in problem-solving and collaboration to effectively address customer needs and meet sales objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate – Lumber & Building Materials
The Home Depot
03.2024 - Current
- Assisted customers with product selection, special orders, and project needs in Lumber and Building Materials.
- Cross-trained in Hardware, Pro Desk, and currently training in the Milwork to handle special orders for doors, windows, and garage doors.
- Promoted Pro Services including credit cards and loyalty programs to drive sales.
- Participated in community events such as painting a youth shelter and organizing kids’ workshops.
- Recognised for excellent customer service and teamwork with silver homer.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Digital Marketing Intern
Digi England
07.2023 - 10.2023
- Created promotional materials and social media content for marketing campaigns.
- Supported lead generation activities and project documentation.
- Worked on FITXXFUN kickboards campaign for Sham Polymers.
- Created engaging content for Pinterest, Facebook, and Instagram.
- Prepared weekly updates and reports to track growth and success rates of marketing campaigns.
Warehouse Associate
Sham Polymers
05.2021 - 03.2023
- Handled quality checks and documentation for inventory shipments.
- Assisted with stock audits and process improvement activities.
- Ensured compliance with safety and packaging standards.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
Education
Diploma - International Business
Seneca Polytechnic
North York, ON08-2025
Certificate - Computer Applications
Digi England
Punjab, India07-2023
Senior Secondary - Commerce Stream
CBSE Board
Punjab, India03.2023
Skills
- Administrative support
- Process improvement
- Critical thinking and problem solving
- Communication and interpersonal skills
- Customer service excellence
- Time management and prioritization
- Team collaboration
- Microsoft Office and Google Workspace proficiency
- Adaptability and multitasking
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Accomplishments
- First in the department to earn Pro Certification, showcasing deep product knowledge and contractor-focused support.
- Recognized with the Silver Homer Badge for outstanding customer service and teamwork.
Certification
Pro certified
Personal Information
Timeline
Sales Associate – Lumber & Building Materials
The Home Depot
03.2024 - Current
Digital Marketing Intern
Digi England
07.2023 - 10.2023
Warehouse Associate
Sham Polymers
05.2021 - 03.2023
Certificate - Computer Applications
Digi England
Senior Secondary - Commerce Stream
CBSE Board
Diploma - International Business
Seneca Polytechnic
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