Mary-Anne Luscombe

Adept at fostering customer relationships and enhancing service efficiency, my tenure at Telus Communications showcased my proficiency in CRM software and complaint handling. I spearheaded initiatives that streamlined support systems and improved team knowledge sharing, significantly boosting customer satisfaction. My collaborative spirit and problem-solving acuity have been pivotal in achieving and surpassing service goals. Professional with proven expertise in customer support, adept at resolving issues efficiently and enhancing client satisfaction. Strong collaborator who thrives in team environments and adapts readily to changing demands. Skilled in communication, problem-solving, and using CRM software to deliver impactful results. Known for reliability and results-driven approach, ensuring high standards are consistently met. Experienced with providing high-quality customer support across various channels. Utilizes strong problem-solving skills to address and resolve customer inquiries efficiently. Track record of excellent communication and maintaining positive customer relationships. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.