Garry Wason

• Engaged with customers to build rapport and loyalty.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

* purchasing

*customer service

*receiving

*returns

*banking

• Helped customers locate products and checked store system for merchandise at other sites.
• Engaged with customers to build rapport and loyalty.
• Prepared merchandise for sales floor by pricing or tagging.
• Processed product returns and assisted customers with other selections.
• Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
• Enhanced product presentation and promotional material displays, working alongside retail representatives.
• Provided positive first impressions to welcome existing, new and potential customers.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Increased sales by offering advice on purchases and promoting additional products.
• Answered customer questions about sizing, accessories and merchandise care.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Recommended accessories and complementary purchases to boost revenue.
• Maintained records related to sales, returns and inventory availability.
• Solved customer challenges by offering relevant products and services.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
• Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.