Garry McLoughlin
Vancouver,Canada
Summary
Dedicated and reliable Bartender with over 13 years experience in the hospitality industry. Experience in different hospitality departments such as bar, restaurant and front office. Limited Managerial experience. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
The Gallery Patio & Lounge
Vancouver
03.2024 - Current
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Performed opening and closing duties including restocking supplies.
- Balanced cash drawer at the end of each shift.
Bartender
Dublin Calling
Vancouver
09.2023 - 04.2024
- Greeted customers and provided excellent customer service.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Monitored bar inventory and promptly restocked low items before depletion.
- Built rapport with customers to encourage repeat business.
Bar Manager
The Sliding Rock Bar
Newcastle, Galway
06.2021 - 07.2023
- Conduct weekly stock take and tasked with ordering relevant stock for the upcoming week
- Delegate daily tasks for staff to complete during shift
- Assist the Bar supervisor with training of new staff members
- Conduct weekly meetings alongside the restaurant manager with the team about previous weeks performance and areas we highlighted we could improve in
- Tasked with completing weekly roster for staff and approving all timesheets submitted via the App
- Required to assist in the daily running of the bar, serving food & beverages, cash handling and every night I conduct the till reconciliation.
- Monitored customer alcohol consumption to encourage safety.
Production Operator
Celestica
Parkmore, Galway, Ireland
10.2020 - 05.2021
- Assisted in the manufacturing of ink cartridges known as pens for HP printers
- Required to operate the ink filling machine known as Tiger 10
- Tasked with conducting print quality tests on a number of pens during the shift
- Assigned to the Pack Line to package and box the final product to be ready for shipping
- Required to conduct tests with the product during the build and packaging nightly, also fill out the relevant paper work required for each product for product tracing.
- Recognized defective material and reported issues to management.
- Completed housekeeping and maintenance duties to keep production area safe, organized and ready for next shift.
Bar Manager
Maxwells Bar&Grill
Claremorris, Mayo
01.2019 - 09.2020
- Manage weekly budgets on stock and housekeeping essentials
- Work alongside the head chef to construct a new menu for the upcoming season
- Construct new and update existing SOPs for daily tasks
- Communicate with the Bar supervisor and rectify any areas of concern or improvements they highlight
- Often required to assist in the basic running of the venue i.e., bartending, serving of food, cash handling and every night I conduct the till reconciliation.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Increased revenue by promoting additional products and assisting with beverage menu.
- Controlled labour costs by adjusting rotas to align with anticipated customer demands.
Guest Service Staff (F&B Supervisor)
Jurys Inn
Keel, Liverpool, UK
08.2018 - 01.2019
- Assisted in the training of new staff
- Keeping moral up amongst staff by incorporating incentives
- Complete the cashing up after each shift
- Assigned to the serving Food & Beverages to guests in the bar
- Required to replenish the bar when needs be and keeping the bar standards up
- Stock taking and ordering stock weekly via a manager
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
- Mentored new employees on procedures and policies to maximize team performance.
- Developed strong customer relationships to encourage repeat business.
Education
Bachelor of Business - Hotel & Catering Management
G.M.I.T
Galway01.2018
FETAC Level 5 - Furniture Design And Manufacturing
G.T.I
Galway01.2013
Leaving Certificate -
Moinin Na Gciseach
Galway01.2008
Skills
- Shift Scheduling
- Staff Training and Development
- Customer Relationship Building
- Labor Cost Control
- Team Leadership
- Bar Management
- Guest Interaction
- Inventory Control
- Responsible Alcohol Service
Certification
Serve it right
Timeline
Bartender
The Gallery Patio & Lounge
03.2024 - Current
Bartender
Dublin Calling
09.2023 - 04.2024
Bar Manager
The Sliding Rock Bar
06.2021 - 07.2023
Production Operator
Celestica
10.2020 - 05.2021
Bar Manager
Maxwells Bar&Grill
01.2019 - 09.2020
Guest Service Staff (F&B Supervisor)
Jurys Inn
08.2018 - 01.2019
Bachelor of Business - Hotel & Catering Management
G.M.I.T
FETAC Level 5 - Furniture Design And Manufacturing
G.T.I
Leaving Certificate -
Moinin Na Gciseach
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