Garrick Arthur
Lake Arrowhead
Summary
Experienced with providing attentive and courteous service to guests. Utilizes strong communication and interpersonal skills to enhance customer experiences. Track record of maintaining positive and efficient dining environment.
Service industry professional with strong commitment to high standards and delivering exceptional customer experiences. Proven ability to adapt to fast-paced environments while maintaining focus on quality and collaboration. Known for reliability, teamwork, and flexibility in meeting dynamic operational needs.
Overview
29
29
years of professional experience
Work History
Waiter/Bartender
The Grill at Antlers Inn
02.2018 - 06.2025
- Provided exceptional customer service, ensuring satisfaction and repeat patronage.
- Managed multiple tables efficiently while maintaining high service standards.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new waitstaff in menu knowledge and service protocols.
- Dealt with technology issues both in front of the house and back
Server/Bartender
Shiki Restaurant
06.2016 - 01.2018
- This establishment offers a sushi bar, teppanyaki grill, and standard dining experience; thus, I've become well versed in the timing and sequence of service that best facilitates our guests dining experience.
Kitchen Manager
Global Specialty Products Inc.
04.2014 - 05.2016
- Managing production at of a small commercial bakery.
- Supervisor: Stephen Young
- 760-445-2991
- We_link@gmail.com
Server/Shift Leader/Floor Manager
Pomodoro Cucina Italiana
07.2011 - 04.2014
- Trained new servers on menu offerings and service standards.
- Implemented upselling techniques to enhance revenue generation.
- Resolved guest complaints promptly, maintaining high satisfaction levels.
- Developed strong relationships with regular customers, fostering loyalty.
- Managed multiple tables efficiently, optimizing guest experiences.
IT manager
National Equipment & Service Corporation
01.2008 - 07.2011
- Performed general office duties and administrative tasks.
- Managed the internal and external mail functions.
- Set up and maintained both Apple and Windows based servers.
Server
P.F. Chang's China Bistro
11.2005 - 11.2007
- Standard wait staff duties. Learned to prepare food while tableside in a proper and even entertaining manner.
Server
Pomodoro Cucina Italiana
09.2003 - 11.2005
- Became well versed in Northern Italian cuisine and beverage. In addition to customary server duties, I expanded my wine knowledge tremendously.
- Phone:(949) 759-1303
Bartender, Server, Cocktailer,Scheduling
Rock Bottom
08.2000 - 09.2003
- We sampled beers every shift in order to give informed recommendations to guests as well as working with the brew master during production of the beer.
- Worked as a bartender and barback during a high volume night club
- Plated all food for two restaurants(RockBottom and Sing Sing) during busiest shifts.
- Worked Cocktail during nightclub and dinner shifts
- Phone:(949) 453-0777
Busser, Expo
Steelhead Brewing Company
09.1996 - 03.1999
- Refined spanish skills while conversing with line cooks and my fellow table maintenance engineers
- Phone:(949) 509-2977
Education
Bachelor of Science - Electrical and Computer Engineering
California State Polytechnic University Pomona
07.2007
General Studies
Orange Coast College
07.2002
Skills
- Excelled in every front of the house position from busser to shift manager
- Extensive knowledge of American, Italian, and Chinese cuisines
- Working in high volume positions that required multi-tasking and quickness in so doing, has enabled me to apply this quality in all areas
- I'm friendly and hospitable even in the most adverse situations
- Advanced knowledge of Mac OS X 105 - 108
- Proficient in programming C
- Moderate knowledge of Ubuntu Linux
- Advanced knowledge of Windows XP and 7
- Proficient with Microsoft Word, PowerPoint, and Excel
Timeline
Waiter/Bartender
The Grill at Antlers Inn
02.2018 - 06.2025
Server/Bartender
Shiki Restaurant
06.2016 - 01.2018
Kitchen Manager
Global Specialty Products Inc.
04.2014 - 05.2016
Server/Shift Leader/Floor Manager
Pomodoro Cucina Italiana
07.2011 - 04.2014
IT manager
National Equipment & Service Corporation
01.2008 - 07.2011
Server
P.F. Chang's China Bistro
11.2005 - 11.2007
Server
Pomodoro Cucina Italiana
09.2003 - 11.2005
Bartender, Server, Cocktailer,Scheduling
Rock Bottom
08.2000 - 09.2003
Busser, Expo
Steelhead Brewing Company
09.1996 - 03.1999
General Studies
Orange Coast College
Bachelor of Science - Electrical and Computer Engineering
California State Polytechnic University Pomona