Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Security Guard
BPS Protective Services K-9
05.2023 - Current
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Responded quickly to incidents and assessed active situations for security concerns.
ACM
Teleperformance Ukraine (ТОВ КЦУ)
10.2017 - 04.2018
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Proved successful working within tight deadlines and a fast-paced environment.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Cultivated interpersonal skills by building positive relationships with others.
Quality Assurance Specialist
Teleperformance Ukraine (ТОВ КЦУ)
02.2016 - 10.2017
Educated employees on specific QA standards and confirmed maintenance of standards.
Created testing protocols to be used across product lines.
Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
Telephone Operator
Teleperformance Ukraine ( ТОВ КЦУ)
08.2016 - 02.2017
Connected callers with appropriate professional, department, or business.
Processed customer calls by accurately logging all pertinent information with [Software].
Responded to customer inquiries with patience and positivity to establish excellent first impression.
Installed software applications to track customer calls and enable improved insight.
Deputy Director in Pet Shop
" ООО Эврика "
11.2014 - 12.2015
Self-motivated, with a strong sense of personal responsibility.
Cultivated interpersonal skills by building positive relationships with others.
Applied effective time management techniques to meet tight deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Sales Consultant in Pet Shop
ООО Эврика
08.2012 - 11.2014
Proven ability to develop and implement creative solutions to complex problems.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Organized and detail-oriented with a strong work ethic.