Garrett L. Geiger
El Segundo
Summary
Dedicated professional with extensive experience in customer service and sales support. Proven ability to manage dealer inquiries, ensuring timely product availability and high customer satisfaction. Collaborated with various departments to streamline order processing and resolve dealer inquiries effectively.
Overview
15
15
years of professional experience
Work History
Dealer Retail Support - Key Accounts
Roland US
El Segundo
02.2016 - Current
- Managed dealer inquires and ensured timely product availability.
- Collaborated with team members to optimize dealership operations.
- Maintained accurate records of sales transactions and dealer information.
- Assisted in resolving dealer inquiries and complaints effectively.
- Communicated effectively with other departments within the company in order to coordinate activities related to sales transactions.
- Attended trade shows or conventions regularly in order to stay abreast of industry developments and trends.
Product Specialist/Demonstrator
Kelley Distribution
Dania Beach
01.2012 - 01.2015
- Collaborated with cross-functional teams to improve product knowledge and increase customer engagement.
- Assisted customers with inquiries, providing personalized product recommendations to meet their needs.
- Supported sales teams by providing technical expertise on complex product inquiries.
- Acquired in-depth knowledge of product technical specifications, clearly explaining them to customers and team members.
Music Instructor
Downey High School
Downey
12.2012 - 05.2013
- Instructed students in music theory and performance techniques.
- Assessed student progress and provided constructive feedback regularly.
- Mentored students in individual and group performance settings.
Product Specialist/Demonstrator
Korg USA
Melville
01.2012 - 02.2012
- Collaborated with cross-functional teams to improve product knowledge, resulting in enhanced customer engagement.
- Supported sales teams by providing technical expertise on complex product inquiries.
- Recommended tailored products to address specific customer needs, contributing to increased customer satisfaction.
Education
High School Diploma -
Los Alamitos High School
Los Alamitos, CA06-2010
Skills
- Dealer relationship management
- Sales support
- Product demonstration
- Excellent customer service
- Effective communication
- Team collaboration
- Problem solving
- Attention to detail
- Time management
- Multitasking
- Dependable support
- Self-directed work
- Stress tolerance
Timeline
Dealer Retail Support - Key Accounts
Roland US
02.2016 - Current
Music Instructor
Downey High School
12.2012 - 05.2013
Product Specialist/Demonstrator
Kelley Distribution
01.2012 - 01.2015
Product Specialist/Demonstrator
Korg USA
01.2012 - 02.2012
High School Diploma -
Los Alamitos High School