Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Garrett Wong

Garrett Wong

Ottawa,Ontario

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Operations Manager

Consumer Energy Services
Ottawa, Ontario
10.2024 - Current
  • My role involves overseeing the HVAC sales process, optimizing workflows, and driving sales performance. I focus on analyzing sales data, improving efficiency, managing sales teams, and ensuring the sales operations align with the company’s goals. Trained new staff members on proper sales techniques and procedures.

Auto Recycling Manager

CFT Group
Ottawa, Ontario
03.2024 - 10.2024
  • Oversaw the daily operations of the auto recycling facility, ensuring efficient processing, dismantling, and recycling of end-of-life vehicles. Led and supervised a team of Tow truck drivers, operators, and support staff to ensure high productivity and quality standards.

Sales Manager

West Carleton Heating & Cooling
Ottawa, Ontario
10.2023 - 03.2024
  • Led and motivated a team of sales professionals to achieve monthly and annual sales targets for heating, cooling, and HVAC-related products and services.

Reliance Home

Reliance Home Comfort
Ottawa, Ontario
03.2023 - 10.2023
  • Led a team of 15 technicians, ensuring timely and efficient completion of HVAC, plumbing, and home comfort service requests. Ensured the delivery of high-quality home comfort services, including installation, maintenance, and repair of HVAC systems, water heaters, and other appliances. Managed technician schedules to ensure maximum productivity and efficient service delivery.

Operations Manager

Petro-Canada Fuels
Ottawa, Ontario
12.2014 - 02.2023
  • Managed a fleet of 25 fuel trucks and supervised a team of 25 drivers to ensure timely, safe, and efficient fuel deliveries across multiple locations. Ensured seamless day-to-day operations by monitoring fuel levels, truck maintenance, and ensuring compliance with delivery schedules.

Education

Petroleum Engineering - Petroleum Engineering

TS Technical College
St. Clements ON
05-2021

Some College (No Degree) - Basic Fire Academy, Fire Protection

Training Division
Dallas Texas

Skills

  • Sales data analysis
  • Sales process optimization
  • Team management
  • Sales forecasting
  • Customer relationship management
  • Workflow improvement

Certification

• NFPA 1001 Firefighter Level I & II (IFSAC/Pro Board)

• NFPA 472 (or 1072) Hazardous Materials Awareness & Operations (IFSAC/Pro Board)

• Standard First Aid & CPR/AED Level C (Canadian Red Cross, 2023)

• Basic Life Support (BLS) for Healthcare Providers (Canadian Red Cross, 2024)

• Ontario Class “D” Driver’s License with “Z” Endorsement (2008 – Present)

• Basic Spill Response Training (Quantum Murray, 2015)

• Petroleum Technician Training (TS Technical College, 2014)

• Joint Health & Safety Committee (JHSC) Certification – Part 1 (Worksite Safety, 2022)

• High School Diploma (St. Nicholas High School, 2003)

Languages

English
Professional
French
Elementary

Timeline

Sales Operations Manager

Consumer Energy Services
10.2024 - Current

Auto Recycling Manager

CFT Group
03.2024 - 10.2024

Sales Manager

West Carleton Heating & Cooling
10.2023 - 03.2024

Reliance Home

Reliance Home Comfort
03.2023 - 10.2023

Operations Manager

Petro-Canada Fuels
12.2014 - 02.2023

Petroleum Engineering - Petroleum Engineering

TS Technical College

Some College (No Degree) - Basic Fire Academy, Fire Protection

Training Division

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Garrett Wong