Garrett Stone

• Staff Management:

Hiring, training, and developing retail staff

Scheduling employee shifts and assigning tasks

Conducting performance reviews and providing feedback

Addressing employee concerns and resolving conflicts

• Sales Operations:

Setting and achieving sales goals

Monitoring sales performance and identifying areas for improvement

Implementing sales strategies and promotions

Leading the sales team to achieve targets

• Customer Service:

Ensuring excellent customer service standards are met

Handling customer complaints and resolving issues

Building positive customer relationships

Inventory Management:

Maintaining accurate inventory levels

Ordering merchandise and managing stock rotation

Preventing stock loss and shrinkage

Visual Merchandising:

Creating visually appealing store displays

Implementing merchandising strategies to maximize sales

• Store Operations:

Managing store budgets and expenses

Maintaining a clean and organized store environment

Ensuring compliance with company policies and procedures

Overseeing store security and loss prevention measures

Reporting and Analysis:

Analyzing sales data and identifying trends

Preparing reports for senior management

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Completed point of sale opening and closing procedures.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Rotated merchandise and displays to feature new products and promotions.