Summary
Overview
Work History
Education
Skills
Timeline
Generic

Garrett Evangelisto

Redlands

Summary

Results driven leader with 4+ years of experience driving customer satisfaction, retention, and revenue growth. Proven track record of managing client relationships, leading high-performing teams, and delivering service excellence in fast-paced environments. Currently pursuing personal and professional growth with the drive to positively impact an organization.

Overview

11
11
years of professional experience

Work History

Branch/ Operations Manager

Enterprise Mobility
01.2024 - Current
  • Developed strong relationships with clients, resulting in increased loyalty and repeat business.
  • Managed daily branch operations for optimal productivity and customer satisfaction.
  • Supervised teams of 9 employees, fostering a positive work environment and emphasizing professional growth.
  • Trained employees on proper procedures and strategies to improve productivity.
  • Consistently exceeded performance expectations, resulting in promotion to manage three branches increasing in fleet size and employees managed.
  • Achieved #1 Branch Manager in our region 5 times
  • Increase year over year profits consecutively


Assistant Manager/Management Trainee

Enterprise Mobility
08.2021 - 12.2023
  • Trained and mentored new employees on customer service standards, sales techniques, and operational best practices.
  • Maintained business relationships with key accounts and identifying new clientele
  • Resolved customer concerns with professionalism, building loyalty and improving branch satisfaction scores.
  • Consistently ranked in the top 10 of 115 Management Trainees for sales performance (9/12 months, FY21), demonstrating strong ability to identify customer needs and deliver tailored solutions.



Private Contractor

OnTrac
06.2020 - 04.2021
  • Properly prioritize time spent at each delivery looking for packages
  • Creating system to manage packages while optimizing delivery routes
  • Consistently met strict deadlines in a fast-paced environment.

Associate Trainer

Panera Bread
02.2015 - 04.2020
  • Delivered excellent customer service in a high-volume, fast-paced environment.
  • Trained and mentored new employees to strengthen service standards and improve team performance.
  • Handled customer concerns with professionalism, ensuring satisfaction and retention.


Education

Bachelor of Science - Business Management

Grand Canyon University
Phoenix, AZ
06.2020

Skills

  • Efficient at acquiring new skills
  • Sales proficiency
  • Effective communication
  • Initiative-driven
  • Prioritization and scheduling
  • Results-driven
  • Customer service
  • Strong interpersonal skills
  • In-depth product knowledge
  • Managing profit and loss statements
  • Account management

Timeline

Branch/ Operations Manager

Enterprise Mobility
01.2024 - Current

Assistant Manager/Management Trainee

Enterprise Mobility
08.2021 - 12.2023

Private Contractor

OnTrac
06.2020 - 04.2021

Associate Trainer

Panera Bread
02.2015 - 04.2020

Bachelor of Science - Business Management

Grand Canyon University

Similar Profiles

CREATE PROFILE
Garrett Evangelisto