Garrett Breeland
Bakersfield
Summary
Enthusiastic sales and customer service professional with expertise in communication and negotiating. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Driven to provide superior quality customer service. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Certified Parts Specialist
Coastline Equipment
03.2021 - Current
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Ordered parts from various distributors to fulfill demands.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Achieved high order accuracy rates by diligently cross-referencing part numbers and specifications before processing orders.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Reviewed current processes and procedures and implemented proactive adjustments to maintain quality, service and sales standards.
- Improved customer service and telecommunication skills to build potential for additional sales.
- Expanded client base with excellent customer service skills, fostering long-term relationships with clients.
- Provided product benefits and advantages and discussed pricing with interested parties.
- Increased sales revenue by upselling related parts and accessories to customers during transactions.
Parts Delivery Driver/Warehouse Worker
Coastline Equipment
11.2017 - 03.2021
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Fostered positive working relationships with regular customers and businesses.
- Completed all warehouse duties in a timely manner.
- Implemented new ideas and reorganization of warehouse in order to increase functionality and accessibility.
- Kept a clean, organized workspace at all times.
Yard Maintenance Worker
Coastline Equipment
08.2017 - 11.2017
- Became familiar with heavy machinery.
- Cleaned and prepped new/used equipment.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Checked equipment for safety and functionality before operating.
Education
High School Diploma -
Centennial High School
Bakersfield, CA06.2017
Skills
- Self-Motivated
- Verbal and Written Communication
- Problem-Solving Skills
- Team Collaboration
- Dependable and Responsible
- Organization and Time Management
- Social Perceptiveness
- Customer Understanding
- Sales Goals Attainment
- Relationship building
Accomplishments
Over the last 6 years at Coastline Equipment I have been able to achieve multiple promotions while gaining knowledge in the construction equipment industry. As a member of the parts sales team, I assisted in multiple record sales months across the company. Continuously met and exceeded sales goals.
Timeline
Certified Parts Specialist
Coastline Equipment
03.2021 - Current
Parts Delivery Driver/Warehouse Worker
Coastline Equipment
11.2017 - 03.2021
Yard Maintenance Worker
Coastline Equipment
08.2017 - 11.2017
High School Diploma -
Centennial High School
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