Experienced Sales Floor Associate with strong track record providing excellent customer service. Works well in fast-paced environments and maintains positive attitude. Possesses excellent communication and interpersonal skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Floor Employee
Jack's Surf Shop
11.2024 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Greeted customers, helped locate merchandise, and suggested suitable options.
Sales Floor Employee
Lululemon Athletica
11.2024 - 02.2025
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Greeted customers, helped locate merchandise, and suggested suitable options.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Utilized customer feedback to improve services and apply best practices.
Managed efficient cash register operations.
Performed cash, card, and check transactions to complete customer purchases.
Senior Guard
City Of Mission Viejo- Local Government
01.2024 - 11.2024
Directed and supervised a team of guards in the performance of their duties.
Monitored pool area to ensure safety of patrons and enforce applicable rules, regulations and policies.
Provided instructions on proper swimming techniques and water safety practices.
Instructed swim lessons for children, adults and special needs individuals.
Maintained cleanliness of pools, locker rooms, bathrooms, decks and other areas.
Performed regular chemical tests of the pool water to ensure proper pH balance and chlorine levels were maintained.
Park Security Guard
City of Mission Viejo
01.2024 - 07.2024
Secured premises and personnel by patrolling property
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Senior Guard
City of Temecula
03.2021 - 08.2023
I worked for the City of Temecula for over 2 years
I was a lifeguard and swim instructor there, where I learned many communication skills and patience with customers
I would have to work the admissions desk and I learned customer service there where I feel extremely confident in my abilities
I am fully capable of all of the lifeguard and teaching skills.
Front Desk Receptionist
Briarcliff Pet Resort
01.2020 - 08.2020
Greeted customers warmly and made them feel welcome.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Assisted with scheduling appointments for clients and visitors.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Managed incoming and outgoing mail, courier services, faxes and other correspondence.