Garrett Allen
Thousand Oaks
Summary
Dynamic owner/operator with over 15 years of experience in the auto body industry. Expertise in workflow management, estimating, staff training, and quality control. Committed to enhancing customer satisfaction through effective communication and timely service delivery.
Overview
16
16
years of professional experience
1
1
Certification
Work History
OWNER/OPERATOR
ALLEN AUTO BODY SHOP
Westlake Village
01.2010 - Current
- Managed daily operations of an auto body shop to ensure smooth workflow.
- Oversaw staff training and development for optimal performance.
- Coordinated repair schedules and assignments for technicians.
- Maintained inventory of parts and supplies for repairs.
- Implemented safety protocols to ensure a safe work environment.
- Reviewed customer estimates and approved repair orders.
- Conducted quality control checks on completed repairs.
- Coordinated with insurance companies to ensure timely payment for services rendered.
- Managed daily operations of the auto body shop, including customer service, scheduling appointments, and overseeing staff.
- Communicated effectively with insurance companies, documenting in detail each process of repair.
- Estimated automobile repair time accurately, scheduling jobs according to shop capacity.
Education
Associate of Business Administration -
University of Southern California
Los Angeles, CA06-2009
Skills
- Workflow management
- Staff training
- Quality control
- Customer estimates
- Safety protocols
- Vehicle inspection
- Customer service
- Insurance coordination
- Effective communication
- Time management
- Client relationship management
- Sales negotiation
- Operations management
- Cost management
- Operations oversight
- Relationship management
- Staff training and development
- Performance analysis
Certification
certified estimator
Timeline
OWNER/OPERATOR
ALLEN AUTO BODY SHOP
01.2010 - Current
Associate of Business Administration -
University of Southern California