Dynamic food service professional with a proven track record at Tim Hortons, excelling in customer service and team leadership. Skilled in food safety management and cash handling, I consistently enhance operational efficiency and ensure high-quality service, contributing to a positive dining experience and team success in fast-paced environments.
Work History
Food Service Worker
1 Year 7 Months
Poulet Rouge | 01.2025 - Current
Grilled and cooked chicken to meet company quality and portion standards.
Prepared fresh vegetables and ingredients for daily service while adhering to food safety and hygiene protocols.
Assisted with order assembly by incorporating grains, toppings, and other ingredients for dine-in, takeout, and delivery orders.
Provided customer service by managing the cash register, handing completed orders to customers, and accurately fulfilling orders.
Supported opening and closing procedures by restocking supplies, preparing backups, and maintaining a clean and organized workspace.
Assisted with training new team members and collaborated with coworkers to facilitate smooth daily operations.
Food Service Worker
11 Months
Poulet Rouge | 01.2024 - 12.2024
Grilled and cooked chicken following company quality and portion guidelines.
Prepared fresh vegetables and ingredients while adhering to food safety and hygiene protocols.
Assisted with order assembly, processed cash transactions, and provided customer service for dine-in, takeout, and delivery orders.
Executed opening and closing tasks, restocked supplies, and maintained cleanliness and organization of the restaurant.
Led Sunday shifts, coordinated team operations, supported coworkers, and facilitated service during busy hours.
Driver
11 Months
Uber | 01.2023 - 12.2023
Provided safe and dependable transportation services while delivering excellent customer support.
Assisted in planning efficient routes utilizing GPS navigation for prompt pickups and drop-offs.
Adhered to traffic laws and safety regulations to promote passenger safety and effective service.
Coordinated trip schedules independently to adjust to dynamic traffic conditions and customer needs for smooth service.
Maintained a clean and organized vehicle to enhance passenger comfort.
Processed digital payments and kept precise trip records on the Uber platform for transparency and reliability.
Flooring Installer
3 Months
PureVision Contracting | 03.2023 - 06.2023
Installed vinyl and hardwood flooring based on project guidelines and quality expectations.
Measured, cut, and fitted flooring materials for accurate installation and polished appearance.
Operated hand and power tools in a safe manner to achieve quality installations.
Assisted team members in completing residential flooring projects on time, prioritizing customer satisfaction.
Coordinated transportation of flooring materials and tools to support project timelines.
Maintained tidy and organized workspaces by clearing debris and promoting safety.
Carpenter
7 Months
Imperial Installation | 08.2021 - 03.2022
Assisted in installing windows trim fixtures and framing components according to project guidelines.
Operated power and hand tools safely and effectively to support workplace safety protocols.
Measured dimensions and provided support for construction and renovation projects to achieve precise installation.
Maintained a clean and organized work area to promote safety and efficiency during construction phases.
Collaborated with team members to help ensure projects were completed on schedule.
Supervisor
3 Years 9 Months
Tim Hortons | 11.2017 - 08.2021
Assisted team members in daily operations to provide efficient service and uphold company standards.
Provided excellent customer service while accurately preparing beverages and food in a high-paced setting.
Supported training of new employees on operational procedures, customer service, and food safety practices to improve team effectiveness.
Aided in managing opening and closing procedures, including cash handling, register balancing, and tip counting.
Promoted cleanliness and sanitation, adhering to food safety standards while holding a valid food handler certification.
Prepared fresh products throughout shifts to ensure product availability and quality.
Education
High School Diploma
St David Catholic Secondary School | Waterloo, ON | 07.2019