Garima Sharma
Edmonton,AB
Summary
Efficient and precise individual with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers and individually for effective results. Skilled in document digitization, office modernization and data organization for enhanced productivity.
Overview
3
3
years of professional experience
Work History
Director of Operations
Relay For Life - American Cancer
2023.09 - Current
- Contributed in designing and executing events that brought awareness to the cause of cancer
- Successful completion of projects, resulting in increased productivity.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
CLERK
Dynalife
2023.06 - Current
- Verified accuracy of all paperwork prior to submitting it for processing
- Provided administrational support to my peers and other departments
- Preps and sorts requisitions that need to be scanned into Quantum
- Sorting of mail for delivery by the DL Logistics team
- Assisted department personnel in completion of routine tasks to meet deadlines.
- Assisted in the Microbiology department in setting up and discarding of necessary agar plates
Shadowing Student
General Practitioners
2022.12 - Current
- Enhanced student comprehension by incorporating real-world examples and case studies.
- Connected coursework with current events, encouraging the application of academic knowledge in real-world contexts.
- Closely observed day to day responsibilities and tasks conducted by physicians
VOLUNTEER
Covenant Health Hospital
2022.09 - Current
- ER greeter- Used strong interpersonal communication skills to convey information to others
- Provided administrative support to department leads to help ensure visitors have safe navigation through facilities to respected designations
- Enhanced an active role in patient care, giving detailed instructions to individuals and effectively responding to concerns and questions
- Entrance screener- Guided individuals to their designation and handed out resources necessary for their safety such as masks and sanitizer
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates
- Communicated with staff members to stay informed about volunteer opportunities and events
- Maintained clean, neat, and operational facilities to serve program needs.
- Occupational Therapy - assisted physicians and provided assessment and treatment to develop, recover or maintain function in meaningful day to day functions
FRONT DESK AGENT
Wyndham Hotel
2022.04 - Current
- Interact one on one with guests who are staying at the hotel and work alongside other departments making sure guests needs are satisfied
- Took reservations over phone, in person, and via computer for guests and provided confirmation information
- Checked in over 50+ guests per day
- Collected room deposits, fees, and payments
- Answered customer telephone calls promptly and appropriately handled needs
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout
- Maintained clean and organized front desk areas to uphold polished company image
- Oversaw fast-paced front desk operations and guests' needs at busy facility
- Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests
- Trained new staff members in customer service techniques and hotel operations
- Kept accounts in balance and ran daily reports to verify totals
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
VOLUNTEER
Edmonton food bank
2021.07 - 2023.05
- Completing hampers by adding additional perishable and nonperishable items (upon specific requests)
- Collect non-perishable items and monetary donations and packaging
- Organizing preparations for pick up
- Quick thinking skills in fast-paced environment
- Used strong interpersonal communication skills to convey information to others
- Communicated with staff members to stay informed about volunteer opportunities and events
- Represented organization positively and professionally while providing community with much-needed services
- Provided administrative support to department leads to help organize events and fundraisers.
Education
Bachelor of Science - Integrative Physiology
University of Alberta
Edmonton, AB01.2025
HIGH SCHOOL HONOURS GRADUATE -
W.P. Wagner High School
Edmonton, AB01.2021
Skills
- Technical proficiencies such as strong command of Microsoft Office Suite
- Filing
- Data Processing
- Attention to Detail
- Willing to work overtime shifts to ensure efficiency and profitability
- Organization
- Easily adaptable to new software's
- Leadership skills applied by motivating and supporting peers in assigned tasks
- Builds positive, lasting relationships with both peers and customers.
References
References available upon request
Timeline
Director of Operations
Relay For Life - American Cancer
2023.09 - Current
CLERK
Dynalife
2023.06 - Current
Shadowing Student
General Practitioners
2022.12 - Current
VOLUNTEER
Covenant Health Hospital
2022.09 - Current
FRONT DESK AGENT
Wyndham Hotel
2022.04 - Current
VOLUNTEER
Edmonton food bank
2021.07 - 2023.05
Bachelor of Science - Integrative Physiology
University of Alberta
HIGH SCHOOL HONOURS GRADUATE -
W.P. Wagner High School
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