Garima Khosla
Calgary,AB
Summary
- Friendly, customer-focused Cashier with attention to detail, good math skills, and ability to develop good customer relations for maximum customer loyalty and retention. Excels in helping customers feel welcomed and accurately managing payments using POS systems. Generate repeat business by determining customer needs and following up on outstanding issues.
- Friendly Cashier with experience working with people of diverse backgrounds. Fast learner with competencies in interpersonal communication, conflict resolution, and cash handling. Skilled at employing tried-and-true conflict de-escalation techniques to keep customers happy.
- Organized bringing strengths in handling work independently and solving routine problems without oversight. Offers expertise in and and ability to quickly learn new processes.
Overview
5
5
years of professional experience
Work History
Server Supervisor
Chicken Chef - Restaurant & Lounge
01.2023 - 10.2024
- Trained new servers on company policies, procedures, and best practices for exceptional guest service.
- Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Developed strong relationships with regular customers, leading to increased loyalty and word-of-mouth referrals.
Crew Member
Tim Hortons
05.2021 - 12.2022
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Worked well with teammates and accepted coaching from management team.
Cashier
Popeyes Louisiana kitchen
12.2020 - 02.2021
- Adhered to all cash handling policies and procedures
- Bagged and packaged customer orders and purchases
- Answered questions regarding [Type] products
- Collected payment for customer purchases
- Solved complaints by customers and issued credits for returned merchandise
- Greeted all customers and provided prompt and friendly service
Kitchen Hand
Barcelo flame grilled chicken
11.2020 - 12.2020
- Cleaned and sanitized surfaces and equipment for maximum staff and guest protection
- Prepared ingredients, garnishes, and side dishes before high-demand periods
- Assisted with opening procedures by setting up kitchen workstations and equipment
- Served food to customers, maintained guest satisfaction, and addressed customers' needs
Order Packer
Amazon warehouse
08.2020 - 09.2020
- Ensured packages contained correct products and supplies before completing packaging processes
- Packed parts into individual boxes and marked them appropriately to ensure safety of products
- Inspected all boxes, crates, and packages for correct labeling
- Measured, weighed, and counted products after packing
- Ensured highest level of customer satisfaction by providing best quality of products
Cook
Back road cafe
08.2019 - 12.2019
- Ensured that food was stored at the proper temperature as required by food safety regulations
- Paid close attention to presentation to give customers attractive dishes in line with restaurant standards
- Cooked food products following established instructions for the preparation of particular menu items
Education
General business -
St.clair college
Windsor, Ontario05.2020
Skills
- Customer service
- Grilling
- Frying
- Sauteing
- Food handling
- Meal preparation
- Planning
Languages
English, Hindi, Punjabi
Professional Working
Timeline
Server Supervisor
Chicken Chef - Restaurant & Lounge
01.2023 - 10.2024
Crew Member
Tim Hortons
05.2021 - 12.2022
Cashier
Popeyes Louisiana kitchen
12.2020 - 02.2021
Kitchen Hand
Barcelo flame grilled chicken
11.2020 - 12.2020
Order Packer
Amazon warehouse
08.2020 - 09.2020
Cook
Back road cafe
08.2019 - 12.2019
General business -
St.clair college
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