Garima Chopra
HAMILTON,ON
Summary
Dynamic Food Service Supervisor with proven expertise at FRESHII in enhancing customer satisfaction and driving sales through effective menu planning and staff training. Adept in inventory management and quality assurance, I excel in fostering team collaboration and resolving customer concerns, ensuring compliance with health regulations while optimizing operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
FRESHII
HAMILTON, ON
05.2024 - 04.2025
- Provided direction to staff on proper preparation techniques for menu items.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Oversaw daily operations of restaurant, ensuring efficient service and customer satisfaction.
- Worked closely with management team to develop promotional campaigns or other marketing efforts aimed at increasing sales volumes.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Managed inventory levels, ordering supplies as needed to maintain stock.
- Investigated and resolved customer complaints concerning food quality and service.
- Ensured compliance with health and safety regulations in the kitchen and dining areas.
Personal Banking Associate
Bank Of Montreal
HAMILTON, ON
12.2021 - 04.2025
- Processed new accounts, loan applications, credit card applications, and other requests from customers and helped them to make a sound decision.
- Assisted clients in setting up online banking services, enhancing accessibility and convenience.
- Managed escalations with polite service, knowledgeable support and unsurpassed professionalism to satisfy needs and protect bank reputation.
- Drove branch sales and portfolio growth by recommending various financial products to prospective customers.
- Trained and coached less experienced team members in procedures, compliance standards and performance strategies.
- Executed wire transfers of funds in compliance with banking best practices.
- Performed daily cash balancing activities for teller drawers as well as ATM machines.
Food Service Supervisor
Burritoz
Burlington, Ontario
04.2021 - 05.2023
- Served meals to customers in a friendly and courteous manner.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Made meals in accordance with company standards and requirements.
- Rotated inventory to reduce waste and optimize freshness.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
Education
Post-Graduate Certificate - Global Business Management
Mohawk College
Hamilton, None04-2021
Bachelor of Arts - Education
Jind University
India 06-2019
Master of Arts - Commerce
University Of Delhi
Delhi, India06-2017
Bachelor of Arts - Commerce
University Of Delhi
Delhi, India06-2013
Skills
- Food safety
- Inventory management
- Menu planning
- Customer service
- Staff training
- Sales promotion
- Nutritional knowledge
- Quality assurance
- Team leadership
- Effective communication
Certification
- Food Handler Certificate
References
References available upon request.
Timeline
Food Service Supervisor
FRESHII
05.2024 - 04.2025
Personal Banking Associate
Bank Of Montreal
12.2021 - 04.2025
Food Service Supervisor
Burritoz
04.2021 - 05.2023
Post-Graduate Certificate - Global Business Management
Mohawk College
Bachelor of Arts - Education
Jind University
Master of Arts - Commerce
University Of Delhi
Bachelor of Arts - Commerce
University Of Delhi
Similar Profiles
Stavan ParekhStavan Parekh
Supervisor at FreshiiSupervisor at Freshii
Stavan ParekhStavan Parekh
Supervisor at FreshiiSupervisor at Freshii
CAROLEE ESTEVEZCAROLEE ESTEVEZ
Sales Associate at FreshiiSales Associate at Freshii
Kirandeep KaurKirandeep Kaur
Supervisor at FreshiiSupervisor at Freshii
Vanessa NarduzziVanessa Narduzzi
Volunteer at Highland Dental CenterVolunteer at Highland Dental Center