Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Gargi Bhullar

Surrey,British Columbia

Summary

A proactive professional with a robust background in office administration, customer service, and leadership across diverse industries. Adept at managing operations, resolving customer concerns, and optimizing workflows in high-pressure environments. Skilled in handling tasks like data entry, inventory management, and financial processing while maintaining a focus on quality service. Currently pursuing an MBA at University Canada West to build on expertise and advance in career.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Office Administration Assistant/Receptionist Administrator

Majestic Collection
06.2024 - Current
  • Greet and assist the clients ,visitors,and phone inquiries with professionalism excellent customer service.
  • Facilitated smooth office operations by managing inventory of supplies, placing orders as needed, incoming and out going calls via phone or emails.
  • Reduced errors in documentation by thoroughly proofreading and editing all correspondence and reports before distribution.
  • Assistsist with invoicing ,billing, other financial paperwork.
  • Completed bi-weekly payroll for Employees.

Supervisor

Connect Cafe
11.2023 - 09.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Enforce health ,safety,and food safety standards.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Seasonal Warehouse Associate

Lululemon
10.2023 - 12.2023
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as 50lbs.
  • Checkcheck goods for damage or defects upon receipt and report issues.

Team Leader/Supervisor

Halal Guys
04.2023 - 11.2023
  • Lead and motivate the team for efficient service and quality.
  • Train new staff on operations and customer service.
  • Address concerns and customer satisfaction.
  • Oversee food preparation and timely service.
  • Track stock levels and manage ingredient storage.
  • Supervise cash operations and accurate payments.
  • Resolve issues and escalate when needed.
  • Assist with sales and labor reports for management.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.

Mcdonalds Crew Member

Mcdonalds
12.2022 - 05.2023
  • Greet customers, take orders, and a positive experience.
  • Process payments, give change, and various payment methods.
  • Keep the restaurant, kitchen, and restrooms clean and organized.
  • Follow safety procedures to maintain hygiene and proper food temperatures.
  • Take orders, process payments, and serve food to drive-thru customers.
  • Collaborate with other crew members to efficient service.
  • The role is dynamic, fast-paced, and focused on providing excellent service and quality food.

Retail Sales Associate

Dollarama Store
10.2022 - 02.2023
  • Provide excellent customer service, assist with product inquiries, and a positive shopping experience.
  • Stock shelves, organize products, and maintain clean, tidy displays.
  • Operate the cash register, process payments, and handle customer transactions.
  • Assist with inventory management and report low-stock items.
  • Support promotional displays and sales initiatives.
  • Monitor store security and assist with loss prevention.
  • Customerstomer returns and exchanges according to store policy.
  • Collaborate with team members to smooth store operations.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Administrator

Immigration
04.2020 - 09.2022
  • Review and handle visa, residency, and citizenship applications.
  • Assist applicants with inquiries and provide guidance.
  • Update information in immigration systems.
  • Arrange appointments or interviews for applicants.
  • Coordinate with agencies and legal teams for updates.
  • Create reports for management or regulatory bodies.
  • Perform tasks like filing, photocopying, and supply management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.

Education

MBA - Business Administration And Mangement

University Canada West
Vancouver, BC
09-2024

Skills

  • Customer service
  • Proofreading
  • Time management
  • File organization
  • Office administration
  • Prioritizing work
  • Scheduling appointments
  • Filing systems
  • Document preparation

Languages

English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional

Certification

food and safety

Timeline

Office Administration Assistant/Receptionist Administrator

Majestic Collection
06.2024 - Current

Supervisor

Connect Cafe
11.2023 - 09.2024

Seasonal Warehouse Associate

Lululemon
10.2023 - 12.2023

Team Leader/Supervisor

Halal Guys
04.2023 - 11.2023

Mcdonalds Crew Member

Mcdonalds
12.2022 - 05.2023

Retail Sales Associate

Dollarama Store
10.2022 - 02.2023

Administrator

Immigration
04.2020 - 09.2022

food and safety

MBA - Business Administration And Mangement

University Canada West
Gargi Bhullar