Gargi bhullar

Surrey,British Columbia

Summary

Dynamic leader with a proven track record at HALAL GUYS, adept in coaching and problem-solving. Spearheaded employee training programs and optimized team motivation, significantly enhancing operational efficiency. Excels in leadership and work planning, seamlessly integrating employee strengths to exceed objectives.

Overview

years of professional experience

Certification

Work History

Team Leader

Connect cafe

Surrey, British Columbia

01.2024 - Current

Established clear expectations for employees, providing guidance when needed.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Monitored team workload to prevent burnout and ensure equitable task distribution.
Identified needs of customers promptly and efficiently.

Leadership Team Member

HALAL GUYS

Vancouver, British Columbia

06.2023 - 11.2023

Mediated conflicts between employees and facilitated effective resolutions to disputes.
Recruited and trained new employees to meet job requirements.
Resolved customer inquiries and complaints requiring management-level escalation.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Assigned work and monitored performance of project personnel.

Cashier

MCDONALDS

Richmond, British Columbia

12.2022 - 05.2023

Operated cash register or POS system to receive payment by cash, check and credit card.
Assisted customers over the phone regarding store operations, product information and order placement.
Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Education

MBA - Business Administration And Management

University Canada West

Vancouver, None

09-2024

Skills

Coaching
Leadership
Goal setting
Problem-solving

Team motivation
Work planning
Employee training