Gareth Guzman
Panorama City
Summary
before i started working at skechers I was enrolled at pierce college for automotive. i figured since my father had his own shop maybe i could try automotive and see how it is, but honestly i wish to be more hands on with the vehicle. when i used to help out my dad at his place it was fun because he would make me do all the work sure it was hard but it was honestly fun while it lasted. that is why i would like to go into a real shop and see how the real mechanics get it done.
Overview
12
12
years of professional experience
Work History
Sales Associate
Skechers Outlet
05.2025 - Current
- Delivered exceptional customer service, enhancing shopping experience and fostering brand loyalty.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Collaborated with team to maintain store presentation standards, optimizing visual merchandising setups.
- Developed product knowledge to effectively communicate features and benefits to customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Resolved customer inquiries and complaints, contributing to positive feedback and repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- they give a lot of cash tips to me when someone really appreciated my help
Pet Sitter
04.2014 - Current
- Provided daily care for pets, ensuring well-being and happiness during owner absences.
- Developed personalized feeding and exercise plans based on individual pet needs.
- Managed multiple client schedules effectively, maintaining high customer satisfaction.
- Monitored pet health, identifying issues and communicating concerns to owners promptly.
Education
High School Diploma -
Options For Youth
Reseda, CASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Relationship building
- Outgoing personality
- Flexible schedule
- Store opening and closing
- Customer needs assessment
Timeline
Sales Associate
Skechers Outlet
05.2025 - Current
Pet Sitter
04.2014 - Current
High School Diploma -
Options For Youth