GaoXing Yang
Mississauga,ON
Summary
Dynamic and dedicated professional with a strong background in customer service at T&T Supermarket. Demonstrated exceptional accuracy in payment processing and a commitment to enhancing customer satisfaction through clear communication and empathy. Proven ability to maintain cleanliness and support team collaboration, contributing to a positive shopping experience.
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in Cashier role.
Overview
1
1
year of professional experience
Work History
Cashier
T&T Supermarket
03.2023 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Education
Bachelor of Science - Science And Aviation
University of Waterloo
Waterloo, ON06-2026
Skills
- Customer service and assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Payment processing
- Guest inquiries
- Attention to detail
- Daily reporting
- Purchase assistance
- Clear communication
- Credit and cash transactions
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Cashier
T&T Supermarket
03.2023 - 06.2024
Bachelor of Science - Science And Aviation
University of Waterloo
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