Munkhdul Ganpurev
Kamloops,BC
Summary
Proven track record in enhancing customer loyalty and streamlining operations, demonstrated during my tenure at CU. Excelled in problem-solving and fostering teamwork, significantly contributing to a positive work environment. Skilled in customer service and organizing work stations, I consistently do my best to exceeded performance goals by adopting a proactive and results-driven approach.
Overview
1
1
year of professional experience
Work History
Team Member
Burger King
04.2023 - 10.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
Customer Service Representative
CU
08.2022 - 02.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Computing Science
TRU
Kamloops, BC12.2027
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Flexible Schedule
- Heavy Lifting
- Organizing Work Stations
Languages
English
Full Professional
Mongolian
Native or Bilingual
Timeline
Team Member
Burger King
04.2023 - 10.2023
Customer Service Representative
CU
08.2022 - 02.2023
Bachelor of Science - Computing Science
TRU
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