GANIYU ADERAYO SULIYATU
Halifax
Summary
Healthcare professional with commitment to high standards and result-driven care. Known for valuable contributions in patient assistance and supporting healthcare teams. Reliable and adaptable, with strong skills in patient care and communication, fostering collaborative working environment.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Healthcare Support Worker
Life Anchor Care
08.2022 - Current
- Personal Care
- Skin Check
- Care plan updates
- Cooking
- Shopping
- Assisting with occasions
- Personal Observation
- Assisting with Medical Appointments
- Assisting with social gatherings attending
First City Care Home
02.2022 - 08.2022
- Responsibilities
- Personal Care
- Cooking
- Shopping
- Assisting with occasions
- Personal Observation
Medic Plus Hospital
05.2018 - 07.2020
- Health Care Assistance
- Washing and cleaning the patient
- Cleaning the hospital environment
- Supporting the nursing in charge to carry out the nursing duty effectively
Customer Service Representative
Oreoluwa Stores
08.2020 - 01.2020
- Promotes customer loyalty plans and suggests protection programs for merchandises
- Organized sales floor and stockroom area before closing time
- Built sustainable relationships of trust through open and interactive communication
- Assisting customers with their shopping needs including selecting, demonstrating, and loading merchandises
- Administered billing inquiries and processed phone orders from customers.
Customer Service Representative
Access Bank Plc
05.2017 - 08.2019
- Customer’s deposits and withdrawal
- Funds transfer (Local and Foreign)
- Issuance of drafts
- Account Opening
- Customer Satisfaction
- Time Management
- Customer Experience
Tutor
Amazing Grace Hospital
04.2016 - 04.2017
Health
05.2015 - 04.2016
- Care Assistance
- Washing and cleaning the patient
- Cleaning the hospital environment
- Supporting the nursing in charge to carry out the nursing duty effectively
- Gender and Charity Community Development Service, Akwa Ibom State
- Essien Udim community of Akwa Ibom state, Collating information of all Corp members
- Planning and organizing outreach to juvenile prison, orphanage alongside other members of executive committee
- Managing information and engaging other members on social media (Whatsapp group)
- Preparing monthly reports alongside the President to the NYSC local inspector.
09.2010 - 09.2014
Romapack Nigeria
01.2009 - 05.2011
- Assists with planning and executing a successful grand reopening of the store
- Overshadowing interns through their developmental rotations in our store
- Raises store sales by an average of 15%+ increase each week to last year
- Supports store leader with day-to-day operations
- Set all store marketing and maintain company visual standards
- Help store to increase in sales to reach one of the top companies in operational profit and store contribution
- Assists store in reaching star tier for inventory control and contributed to store receiving award for having less than 1% shrink
- Promotes and market new products and events using social media and flyers
- Attends client meetings and identified key next steps to drive business growth
- Led an in-depth consumer research through online surveys and semi-formal interviews to improve the user’s experience
Education
MBA: Master of Business Administration -
University of Hertfordshire
01.2023
National Youth Service Corp, (NYSC) - Certificate
Marqhavens Culinary Institute
Ikot Ekpene, Akwa Ibom State05.2018
BSc - Accounting Education
Lagos State University
09.2014
WASSCE - High School Certificate
Gloryland International College
Aguda, Surulere, Lagos09.2010
First school leaving certificate -
Silver Spring Nursery and Primary School
Ijesha, Surulere, Lagos09.2004
Skills
- Customer Service
- Data Entry
- Microsoft Word
- Phone Etiquette
- Microsoft Office
- Customer Service Representative
- Patient safety
- Patient care
- Vital signs monitoring
- Emotional resilience
- Healthcare administration
- Clinical skills
- Confidentiality
- Client support
- Time management
- Progress documentation
- Case management
- Problem-solving
- ADL support
- Team collaboration
- Active listening
- Health and safety requirements
Certification
- Preventing Radicalisation L1 & L2, 2024
- Seizures & Epilepsy, 2024
- Mental Capacity Act, 2024
- Manual Handling & Moving of People & Inanimate Objects Level 1&2, 2024
- Lone Worker, 2024
- Infection Prevention and Control Level 1&2 includes COVID, 2024
- Health & Safety, 2024
- Handling Information & Information Governance (GDPR), 2024
- Food Hygiene & Safety, 2024
- Fire Safety, 2024
- Equality & Diversity, 2024
- Numeracy Skills Test for Health Care Workers, 2024
- Death, Dying & Bereavement / End of Life Care, 2024
- CSTF.Counter Fraud, 2024
- CSTF.Control of Substances Hazardous to Health (COSHH), 2024
- CSTF. The Safe Handling & Administration of Medication, 2024
- CSTF. Safeguarding Children Level 3, 2024
- CSTF. Safeguarding Adults Level 3 & 4, 2024
- CPR & Basic Life Support Online, 2024
- Consent, 2024
- Complaint Handling, 2024
- Communication, 2024
- Awareness of Mental Health, Dementia & Learning Disability, 2024
Hobbies and Interests
- Volunteering
- Music
- Reading
- Cooking
- Travelling
Languages
English
Full Professional
Timeline
Healthcare Support Worker
Life Anchor Care
08.2022 - Current
First City Care Home
02.2022 - 08.2022
Customer Service Representative
Oreoluwa Stores
08.2020 - 01.2020
Medic Plus Hospital
05.2018 - 07.2020
Customer Service Representative
Access Bank Plc
05.2017 - 08.2019
Tutor
Amazing Grace Hospital
04.2016 - 04.2017
Health
05.2015 - 04.2016
09.2010 - 09.2014
Romapack Nigeria
01.2009 - 05.2011
National Youth Service Corp, (NYSC) - Certificate
Marqhavens Culinary Institute
BSc - Accounting Education
Lagos State University
WASSCE - High School Certificate
Gloryland International College
First school leaving certificate -
Silver Spring Nursery and Primary School
MBA: Master of Business Administration -
University of Hertfordshire
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