Ganinder Chouhan
Oakville,ON
Summary
To obtain employment in a progressive company where my extensive experience, wide variety of skills and knowledge can be utilized. capable of organizing heavy workloads. Mature, experience fast learner, hardworking,dedicated and reliable.
Overview
20
20
years of professional experience
Work History
Lecturer, Computer Science
Guru Teg Bahadur Khalsa College Dasuya. India
2004.06 - 2014.03
- Managed large class sizes effectively, maintaining an orderly learning environment conducive to student success.
- Promoted collaboration among students through group projects and presentations, fostering teamwork and communication skills.
- Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
- Contributed to departmental meetings by sharing insights on effective teaching strategies and proposing solutions for addressing common challenges faced by faculty members.
Post Office Clerk
Hasty Market
2014.07 - 2016.03
- Improved customer satisfaction by efficiently sorting and distributing mail to appropriate recipients.
- Reduced wait times for customers by consistently maintaining a well-organized work area.
- Delivered exceptional customer service, resolving issues promptly and courteously.
- Ensured seamless operations during staff absences by providing coverage as needed across various roles.
Customer Service
Pioneer Food Service
2016.08 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
- Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
Education
Master of Science - IT
Punjab Technical University
Jalandhar. India03.2005
Bachelor of Arts -
G.T.B Khalsa College,
India04.2002
Skills
- Strong Work Ethic
- Microsoft Office Proficiency
- Problem Solving
- Active Listening
- Customer service-oriented
- Excellent communication Skills
- Accurate and detailed
- Teamwork
- Positive Attitude
- Multitasking
- Computer Literacy
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Professional Working
Timeline
Customer Service
Pioneer Food Service
2016.08 - Current
Post Office Clerk
Hasty Market
2014.07 - 2016.03
Lecturer, Computer Science
Guru Teg Bahadur Khalsa College Dasuya. India
2004.06 - 2014.03
Master of Science - IT
Punjab Technical University
Bachelor of Arts -
G.T.B Khalsa College,
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