Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Generic

GANGA RAVIKUMAR

North York,Canada

Summary

A committed Business & Operations Management Professional who specializes in Service Industry with extensive knowledge in Business Management, Cost Control, Financial Operations, Business Analysis, Data Management, Financial Management, Process Improvement, Customer Relationship Management, Delivering Regulatory, Strategic implementation of work. Having first class executive leadership, negotiating and communicating skills and capable of providing authoritative guidance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Finance Manager

The Oven Fresh
06.2024 - Current
  • Oversaw daily financial operations, including budget preparation, payroll processing, ensuring accuracy and timely payments while aligning expenses with revenue goals. Implemented strategic cost controls, reducing overall expenses by 10%.
  • Conducted in-depth food and beverage cost analyses, optimized vendor contracts, and minimized inventory waste, leading to a 12% increase in profit margins and improved operational efficiency.
  • Ensured timely completion of month-end closing procedures for accurate financial statements.

Supervisor

Otto’s Berlin Döner
12.2023 - 05.2024
  • Managed daily operations with a keen eye for detail, overseeing staff schedules, financial reporting, inventory management, customer service, and vendor coordination to ensure seamless service delivery.
  • Implemented automated scheduling tools to enhance shift planning efficiency and proactively resolved customer concerns, boosting satisfaction ratings by over 20%.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Data Entry

Agema Work
02.2023 - 10.2023
  • Accurately managed payroll and scheduling for 100+ employees while handling administrative tasks under tight deadlines.
  • Leveraged advanced Excel functions to enhance data quality reports by 25% and implemented a structured follow-up protocol, increasing email response rates by 30%.
  • Increased efficiency in data entry tasks by adopting automation techniques for repetitive processes.
  • Maintained accurate records through diligent data entry and regular updates to company databases.

SEO Specialist

TechWyse Internet Marketing
05.2021 - 04.2023
  • Developed comprehensive performance reports using data visualization tools, effectively presenting insights to management and clients for strategic decision-making.
  • Led cross-functional collaboration to align SEO strategies with business objectives, increasing search engine rankings by 30%, while introducing innovative engagement initiatives that boosted sales by 5%.
  • Facilitated team activities as a leader, optimizing workflow, enhancing information flow, and driving successful project execution.
  • Enhanced website rankings by implementing effective on-page and off-page SEO strategies.
  • Spearheaded ongoing competitor analysis efforts to reveal new opportunities for growth and differentiation in the crowded marketplace.
  • Conducted comprehensive keyword research for targeted content creation and optimization.

Accounts Assistant

Floortex Collections
02.2019 - 04.2021
  • Managed daily communications, responded to inquiries, ensured accurate processing of payments, invoices, and expense requests.
  • Handled statutory accounts, bank reconciliations, and maintained accurate financial records, including cash transactions, sales and purchase ledgers, and credit control.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
  • Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Contributed to a positive work environment through effective teamwork, communication, and collaboration within the accounting department.

Education

Masters in Global Business Management -

Sault College of Applied Arts & Technology
01.2024

Diploma in Computerized Financial Accounting - undefined

Tally from University of Kerala
01.2019

Bachelor of Commerce (B. Com) - Commerce

University of Kerala
01.2018

Skills

  • Business Process Improvement
  • Business Management
  • Office Administration
  • Financial Operations
  • Operations Management
  • Project Management
  • Account Management
  • Customer Relations
  • Business Strategy
  • Market Research
  • Business Analysis
  • Data Analysis
  • People Management
  • Team Management
  • Cost Control/ Cost Benefit Analysis
  • Data Management
  • Administrative Support
  • Sales and Business Development
  • Customer satisfaction
  • Mentoring and training
  • Financial budgeting
  • Customer relationship development
  • Staff training

Certification

  • Certification in Account Management: Maintaining Relations and QuickBooks Online Essential Training from LinkedIn.
  • Certification in What is Business Analysis from LinkedIn.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant Finance Manager

The Oven Fresh
06.2024 - Current

Supervisor

Otto’s Berlin Döner
12.2023 - 05.2024

Data Entry

Agema Work
02.2023 - 10.2023

SEO Specialist

TechWyse Internet Marketing
05.2021 - 04.2023

Accounts Assistant

Floortex Collections
02.2019 - 04.2021

Diploma in Computerized Financial Accounting - undefined

Tally from University of Kerala

Bachelor of Commerce (B. Com) - Commerce

University of Kerala

Masters in Global Business Management -

Sault College of Applied Arts & Technology

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GANGA RAVIKUMAR