Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Floor Leadhand
Delmar Foods
01.2023 - 06.2023
Supported current production needs by moving items between equipment, conveyors, and staging areas.
Collaborated with other production workers to achieve smooth running of production line.
Followed instructions to make products in line with customer specifications.
Communicated with supervisor regarding production line issues and needed repairs for fast resolution.
Assisted quality assurance by inspecting items and removing defective parts.
Trained new employees by demonstrating operation of production line machinery.
Monitored inventory and notified supervisor about low stock items to obtain more supplies necessary for production process.
Performed hand-finishing of final products after assembling component parts for items.
Made sure that products were produced on time and are of good quality.
Monitored machinery to identify concerns, make corrections, or report complex problems.
Sorted and organized items in designated areas for easy access.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Conducted periodic inventory audits to verify accuracy.
Sales Consultant
Lulu Group International
01.2022 - 01.2023
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Provided sales and customer service assistance to walk-in traffic
Responded to telephone and in-person requests for information.
Followed up with existing customers to provide additional support and address concerns.
Evaluated customer purchase requirements and recommended best-fit company offerings.
Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Maximized customer retention by resolving issues quickly.
Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Maintained sense of urgency in answering customer questions and requests through email or voice message.
Created detailed sales presentations to communicate product features and market data.
Retained consistent client base by conducting market research to develop brand strategy.
Checked client organization and agreements with company priorities through automating content management systems.
Education
PG DIPLOMA - Strategic Global Business Management
Conestoga Collegae
Kitchener
04.2022
Skills
Sales Expertise
Staff Assignments
Appeals Support
Register Management
Security Standards
Communications Strategies
Shipment Processing
Sales Floor Recovery
Customer Buying Habits
Delivery Arrangements
Corrective Actions
Register Opening and Closing
Sales Records Management
Goal-Driven
Information Services
Customer Service
Cash Register Operations
Adaptable and Flexible
Safety and Cleanliness Standards
Engaging with Diverse Customers
Strategic Selling
Loss Prevention Goals Monitoring
Suggestive Selling
Sales Contracts
Meeting Sales Goals
Flexible Hours
Team Meetings
Merchandising and Display
Cash Handling
Timeline
Floor Leadhand
Delmar Foods
01.2023 - 06.2023
Sales Consultant
Lulu Group International
01.2022 - 01.2023
PG DIPLOMA - Strategic Global Business Management
Conestoga Collegae
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