Ganesh Kumar Karuppusamy

Unitrax – Interface Migration (Client - Canada Life Assurance)

As part of Migration all the Policies that were serviced in 11 legacy Policy Admin system were migrated to Unitrax a wealth product admin system. There were 32 downstream applications that were interfacing with the Legacy Mainframe Policy admin systems and this project involves establishing the integration between the Unitrax and other interfacing systems for the migrated accounts

Responsibilities

• Performed the Role of Business System Analyst to Architect, Analyze, Create, and maintain mapping artifacts
• Gather the business requirements from the Interfaces team
• Facilitate the stake holders meeting and present the Requirements, gap analysis and Mapping documents to obtain the necessary Sign-off
• Complete the functional test cases and assist SRT & SIT
• Generating metrics on the performance of the system
• Assist in test automation.
• Enhanced product quality by streamlining development processes and implementing innovative design strategies.
• Reduced time-to-market for new products by optimizing project management methodologies and collaboration techniques.
• Increased customer satisfaction with product improvements, based on thorough market research and user feedback analysis.
• Developed comprehensive product roadmaps, aligning team efforts towards strategic goals and objectives.
• Identified opportunities for cost reduction in the development process, resulting in increased profitability for the company.
• Implemented effective change management strategies during product development cycles, ensuring smooth transitions and minimal disruptions.
• Mentored junior team members to enhance their technical skills and knowledge of best practices in product development consulting.
• Facilitated communication between stakeholders to ensure alignment of expectations throughout the product lifecycle.
• Managed risk during the development process, identifying potential issues early on and proposing mitigation strategies accordingly.
• Developed strong relationships with clients, fostering trust and understanding while providing exceptional service as a Product Development Consultant.
• Established performance metrics for individual deliverables within each project phase, driving accountability among team members for meeting deadlines and achieving desired outcomes.
• Championed the adoption of agile methodologies within the company, leading to increased efficiency and adaptability during product development cycles.

Long term Advantage – Post Processing System (Client - Northwestern Mutual)

This Project involves in introducing a new product (Long Term Advantage) into the home-grown Integrated platform. The activities involve changing all the Inquiry application modules to support the new product, Create mapping for the client website and client intranet applications for policy enquiry. The work also involves Minor Enhancements of the Home office inquiry applications & Client website based up on the change requests and the bugs identified during the Day-1 deployment for the Integrated platform

NGE Disclosure for Universal Insurance Products (Client - Northwestern Mutual)

This Project involves in creating non-disclosure documents for states NY, TX and CA for Universal life insurance policies. The scope of project revolves around 5 stake holders, The Client Communications, New generation in force Illustration System, Actuarial System, AMARTA & Marketing. The Integrated platform which is the Policy Administration system will provide the XML to client communication for creating the PDF and send it to Third party vendor for Mailing/E-Delivery of the document. The Document replication happens to BIIP Cloud and can be viewed by the customers through client website

Integrated Platform – Universal life CSO Risk Servicing Policy Administration System (Client - Northwestern Mutual)

This Project involves building capabilities in Integrated Platform policy Admin system. As part of this CSO there products we moved to a new series with additional features added for Whole life policies. For the Universal life policies complete functionality was built for Inforce/Servicing the policy. The prior series were issued in another application called AMARTA. As part of building more effective and scalable product the client selected an application with Least number of policies but more business to be built as part of the Integrated platform application. The Project involved in establishing the functionality by reverse engineering the AMARTA application, which is a third-party product with a heavy customization, Performance issue & Zero percent Scalability

Responsibilities

• Performed the Role of Business System Analyst, Architect & Complete Project coordinator between the Stakeholders
• Gather the business requirements from the Actuaries and client communication teams
• Create Specification Document and obtain sign-off of the same with the Business and Actuaries Design and walk-through of the design architecture with client Architecture team As a senior engineer involved intensively in development and RESTful API services creation and testing Created the mapping document to be provided to the NMC team for policy inquiry
• Organize all the status, Requirement gathering and Design meetings between the Stakeholders
• Finalize the Approach and provide the finalized design to Offshore for Development Involved in creating the MPP and maintained the same at granular level
• Complete the functional test cases and assist SRT & SIT
• Generating metrics on the performance of the system.
• Collaborated with cross-functional teams to ensure seamless product launches and updates.
• Developed comprehensive training materials, paving the way for smooth onboarding of new team members.
• Delivered high-quality products by meticulously monitoring production stages and implementing quality control measures.
• Drove consistent revenue growth by cultivating strong relationships with key industry partners and clients.
• Established a comprehensive product roadmap, guiding successful execution of short-and long-term goals.
• Championed innovative solutions by staying informed on industry trends and emerging technologies.
• Boosted customer satisfaction rates through timely resolution of concerns and regular follow-ups on feedback received.
• Managed budgets for various projects while maintaining strict adherence to financial constraints, resulting in cost-efficient outcomes.
• Implemented risk mitigation strategies during product development stages, minimizing potential issues before launch.

TAS and ASv7 – OIPA Conversion (Client: VOYA Financials)

This Project involves in migrating all the Whole life and Term Life products for TAS application (Home Grown System) – OIPA (Oracle Insurance Product Administration) a product owner by Oracle. The project involved in having own cloud environment setup for cognizant and migrating and maintaining the policies in IPAS environment

Responsibilities

• The scope of work mainly concentrated in creating mapping documents, Conversion Mainframe modules and ODI (Oracle Data Integrator) as an ETL tool
• It also involved in creating the XML scripts for customizing the OIPA application to function properly in the cognizant Environment
• The project also involved in migrating the TERM SMART & ROP ENDOW policies in AsV7 application to a higher version OIPA V10.There were total of 900K policies migrated
• Performed a Techno-BA role to understand the source and Target system. Involved in creating the conversion strategy and scope documentation
• Involved in creating the database structure and process of conversion and Created the mapping documents
• Scheduled and drove the meeting with VOYA Operations and Product teams for requirement clarification, to arrive at an optimal solution for functionalities that cannot be reciprocated.
• Audit compare report walk-throughs, designing new solutions as requested by clients and provide the results in the QA and AUDIT regions for their review and sign-off
• Design, Testing, Conversion production execution and Documentation Involved in Interface conversion mapping requirements sessions and involved in creating the testing strategy for the Interface systems
• Designing New Components using COBOL, VSAM and DB2 Create Stored Procedures for executing via ODI tool for staging 1 and staging 2 data load
• Created the DQ rules involving Data Integrity, Business Integrity & Allowable Value checking
• Coordinating the offshore activities and providing them guidance on day-to-day activities.

GTCI Product Implementation (Client : UNUM)

The project involves introducing a new product (GTCI – Group Term Critical Illness).There were 14 applications impacted due to the new product features getting added.

Responsibilities

• The Scope of the project involved changes starting from new business till maturity of the policy
• This project also involved creating new CICS screens and ADSO – COBOL to CICS conversion
• Creating an automated process for converting the ADSO code using REXX programs
• Involved in Project management staring client interactions on BRD creation till implementation
• Requirement Analysis, Design, Implementation, Testing, Deployment and Documentation Involved in creating the project strategy and scope documentation
• Involved in creating the MPP and maintained the same at granular level
• Involved in Interface design and communication requirements
• Designing New Components using COBOL, SAS, VSAM and DB2 Involved in creating the testing strategy for the Interface systems
• Prepare and review the Detailed design specification document
• Performing Unit Testing, Integration Testing and Regression Testing Participating in Internal Audits and External Reviews
• Identify and verify the impact based on the changes in downstream/upstream applications
• Coordinating the offshore activities and providing them guidance on day-to-day activities
• Generating metrics on the performance of the system.

DTS MetLife FOCUS – SAS Migration (Client : Metlife)

This project involves in migrating all the Existing FOCUS programs to SAS programs. As the FOCUS license is getting expired by mid of 2013 the client has requested to migrate all the FOCUS programs to SAS and change the PROC’s already in production to reflect the changes. This project also involves monthly production implementation activities

Annuity Host Conversion (Client - Metlife)

Annuity Host conversion projects involve converting the products and policies hosted in Annuity host application to wmA application. The project involves functionality rewrite and data conversion from Annuity host to wmA

Met-Pay Application Support (Client - Metlife)

This project involves providing maintenance and support to Auto & Home Insurance product billing for Payroll deduct policies.

Alternate-ID Conversion (Client - Metlife)

This project involves in creating a unique Id for the customers instead of SSN that they were using initially as the primary account identifier. The project execution model was in Phases and involve in updating the Alternate-ID’s for all the data bases pertaining to each application involved. We would receive the signoff from the MetLife operations on the FSR created and would execute the conversion modules scheduled in Production

Responsibilities

• Key stake holder in all the client discussion on decision making and the conversion strategies
• Trained 10 resources from scratch on SAS Requirement Analysis, Design, Implementation, Testing, Deployment and Documentation
• Designing New Components using SAS and DB2 Database design Concepts
• Updating the existing JCL’s to handle the New code fixes and restart logics Identify and verify the impact based on the changes in downstream/upstream applications
• Prepare and review the Detailed design specification document
• Involved in the designing the Web services call via MQ series for data extraction
• Involved in finalizing and provided the design approach to migrate the Financial and Non-Financial transaction history
• Involved in creating the conversion strategy and scope documentation
• Involved in creating the testing strategy for the Interface systems
• Prepare and review the Detailed design specification document
• Coordinating the offshore activities and providing them guidance on day-to-day activities
• Performing Unit Testing, Integration Testing, Regression Testing and Shakeout Testing
• Real time bug fix support during acceptance and end-to-end testing
• Generating metrics on the performance of the system
• Participating in Internal Audits and External Reviews
• Involved in the implementation of these changes in production by packaging the application etc
• Created SAS reports for Data analysis as per the business requirements to arrive at the decision for configuring the products