Gamze Aygun
Bowmanville,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Licensed Hairstylist
Owned And Operated
09.2018 - Current
- Offering professional cuts, trim and shape the hair based on customer preference.
- Scheduling customer appointments and rearranged individual time slots to meet demand.
- Organized sales area and work station to showcase products and boost sales.
- Recording notes for future reference about customer preferences and services delivered.
- Answering phone calls and emails to schedule client appointments.
- Developing loyal following of clients by providing high-quality services.
Intake Coordinator
Paramed Home Health Care
09.2018 - 05.2021
- Intake - accept new client referrals, update current client cases and discharge clients when advised
- Assign and schedule staff with clients based on staff availability and client needs
- Communicate with families and referral sources regarding client schedules, concerns, issues or complaints to ensure that client's needs are met
- Ensure proper documentation on anything related to clients or staff, such as events, complaints or compliments
- Report any concerns from clients or field staff to appropriate supervisor.
- Entered referrals into appropriate system based on type of referral obtained.
Customer Service Representative
Best Buy
06.2015 - 12.2017
- Established effective coordination between sales, marketing and customer care to manage sales activities
- Supervised the front-line operations of communicating with customers and educating them of the product features and benefits
- Responded to complaints regarding late delivery of goods, inferior quality, insufficient quantities and took corrective measures.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Bar Server
Red Lobster
06.2014 - 05.2015
- Managed bar area including cocktail design and menu, inventory and high-quality customer relationships to increase restaurant value
- Demonstrated the ability to multi-task at a fast pace while dealing with various situations/individuals with over 1000 customers weekly
- Maintained all sanitation procedures and food safety guidelines.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Education
Hairstyling Diploma - Hairstylist
MC College
Saskatoon, SK12.2017
Bachelor of Business Administration And Management - Business Management
Edwards School of Business
Saskatoon, SK12.2016
High School Diploma -
Bethlehem Catholic High School
Saskatoon, SK06.2014
Skills
- Ability to learn new processes and procedures quickly
- Capacity to work in a fast-paced environment, multi-task and prioritize tasks
- Strong sense of judgement when dealing with customers and vendors via telephone and email
- Proficient with computer programs, such as Microsoft office suite and Procura
- Patient Scheduling, Clinical Documentation, Operational Requirements, Patient Referral, Entering Patient Data, Claim forms
References
Available Upon Request
Languages
English
Full Professional
Turkish
Native or Bilingual
Certification
- CPT - Certified Personal Trainer
Timeline
Licensed Hairstylist
Owned And Operated
09.2018 - Current
Intake Coordinator
Paramed Home Health Care
09.2018 - 05.2021
Customer Service Representative
Best Buy
06.2015 - 12.2017
Bar Server
Red Lobster
06.2014 - 05.2015
Hairstyling Diploma - Hairstylist
MC College
Bachelor of Business Administration And Management - Business Management
Edwards School of Business
High School Diploma -
Bethlehem Catholic High School
- CPT - Certified Personal Trainer
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