Gamal Yousif
Edmonton,AB
Overview
22
22
years of professional experience
Work History
Team Leader
All Weather Windows LTD
Edmonton, AB
06.2006 - Current
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Created training materials and conducted group trainings on new processes or procedures.
- Established clear expectations for employees, providing guidance when needed.
- Identified opportunities for process optimization using Lean Six Sigma principles.
- Analyzed data from various sources to identify areas of improvement in the department's operations.
- Maintained a positive work environment that promoted collaboration between team members.
- Ensured compliance with all safety regulations in the workplace.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Facilitated communication between cross-functional teams within the organization.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Reviewed completed work to verify consistency, quality and conformance.
- Fostered positive employee relationships through communication, training and development coaching.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Completed daily quality assurance duties to provide feedback for improvements.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Identified needs of customers promptly and efficiently.
- Analyzed key performance indicators to identify effective strategies.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
Contractor
Palace Casino Custadian
Edmonton
11.2002 - 05.2006
- Identified potential issues or risks that could impact the successful completion of projects.
- Coordinated with suppliers to procure necessary materials for projects within budget constraints.
- Provided guidance and training to new team members as needed in order to meet performance goals.
- Analyzed bids from subcontractors prior to awarding contracts in order to obtain best value services.
- Visited job sites and reviewed renovation plans to ascertain projects.
Employee
Fabco Food Services Co. LTD.
Edmonton
07.2004 - 09.2005
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Delivered products to customer locations on time.
Education
Accounting And Payroll
Nova Career Collage
Calgary, AB06-2024
Associate of Arts - Philosophy
St. Paul’s Major Seminary
Khartoum/ Sudan04-1999
High School Diploma -
Port Sudan Government
Port Sudan04-1993
Skills
- Documentation And Reporting
- Coaching
- Overtime Management
Languages
English
Professional
Arabic
Professional
Others
Professional
References
References available upon request.
Timeline
Team Leader
All Weather Windows LTD
06.2006 - Current
Employee
Fabco Food Services Co. LTD.
07.2004 - 09.2005
Contractor
Palace Casino Custadian
11.2002 - 05.2006
Accounting And Payroll
Nova Career Collage
Associate of Arts - Philosophy
St. Paul’s Major Seminary
High School Diploma -
Port Sudan Government