Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Certificate
Timeline
Barista

Gamachis Nagara

EDMONTON,Alberta (AB)

Summary

Dynamic and results-driven professional with extensive experience at Walmart, excelling in customer engagement and produce quality standards. Proven ability to enhance sales by 59.3% through effective restocking and adherence to safety standards. Strong communicator adept at resolving issues and fostering customer loyalty, ensuring exceptional service in fast-paced environments.

Diligent produce associate with solid background in providing exceptional service in produce departments. Consistently ensured freshness and quality of products while maintaining organized and hygienic work environment. Demonstrated strong teamwork and customer service skills, contributing to positive shopping experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Produce Associate

Walmart
07.2023 - Current
  • Stocked fruits and vegetables and removed old or poor quality products.
  • Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
  • Checked product shelves to review for proper price labels and handled price changes when requested by management.
  • Ensured freshness and quality of products by conducting regular inspections and removing expired or damaged items promptly.
  • Collaborated with fellow associates to maintain adequate stock levels during peak shopping hours, minimizing customer wait times.
  • Participated in ongoing training sessions to stay current on industry trends, best practices for handling fresh produce, and latest company initiatives.
  • By doing all of the above we managed to increase sales of the store from $115,936.44 that is in 2024 to $184,776.33 weekly in 2025 indexing up to 59.3% increment in sales.

Head Waiter

Shagar Hotel
02.2022 - 03.2023
  • Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
  • Trained staff members on use of POS system.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Worked on improving the delivery service so as our customers got the best services in a short time possible

Cashier

Global Supermarket
04.2021 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Diploma - Practical Nurse

Norquest College
Edmonton, AB
01-2027

High School Diploma -

Shuuku Vocational Secondary School
Kabwohe
11-2020

Skills

  • Safety standards
  • Customer engagement
  • Restocking produce
  • Operating pallet jacks
  • Cash handling proficiency
  • Management interaction
  • Operating hand trucks
  • Produce quality standards
  • Retail sales
  • Food safety compliance

Accomplishments

  • Established long-term relationships with a large base of customers through effective listening, open-ended questioning and positive response to inquiries.
  • Promoted to full-time employee within 3 months of hire due to exemplary work ethic, outstanding job performance to diffuse problematic situations.
  • Developed outstanding skills in time management, customer engagement and oral communications through consistent interaction with supervisors and customers.
  • Increased sales in kingsway Walmart in Edmonton Alberta by 59.3% weekly

Languages

English
Full Professional
Oromo
Native or Bilingual
Kiswahili
Full Professional
Runyankore
Full Professional

Certification

  • [Safety on the move operator training ], [Walmart ] - (Jan,2024)
  • [Alberta Food Safety ] (2025-04-26 to 2028-04-26)

Certificate

.Got certificate in handling heavy equipments while working with Walmart company ,handling power equipments with care and following the safety procedures while operating these equipments ensuring safety of both the customers and fellow workers 

.Also got a certificate in food safety ,got equipped with all necessary skills in handling food in a safe way and reduce contamination of food hence got the skills to properly handle food 

Timeline

Produce Associate

Walmart
07.2023 - Current

Head Waiter

Shagar Hotel
02.2022 - 03.2023

Cashier

Global Supermarket
04.2021 - 01.2022

Diploma - Practical Nurse

Norquest College

High School Diploma -

Shuuku Vocational Secondary School
Gamachis Nagara