GALVIEE MOHI
503-4064 LAWRENCE AVE EAST, TORONTO,Canada
Summary
Experienced in customer service and cashier roles, excelling at creating a welcoming atmosphere for customers while efficiently handling transactions. Skills include accurately counting money, collecting payments, and addressing customer concerns or complaints. Dedicated to ensuring exceptional service by offering friendly and helpful support. Expertise in cash handling and problem-solving contributes to a positive customer experience.
Overview
4
4
years of professional experience
Work History
Counter Service/Pizza Maker
Domino's Pizza
03.2021 - 08.2023
- Handled cash register operations by applying coupons, giving customer totals and processing cash and credit card payments.
- Maintained a positive attitude under pressure, contributing to a pleasant working environment for both staff and customers alike.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
Kitchen Line Cook
Popeyes Louisiana Kitchen
12.2019 - 08.2020
- Efficiently fulfilled numerous orders at once during busy periods, resulting in a high level of accuracy that ensured customer satisfaction and increased repeat business.
- Enhanced efficiency by organizing and equipping cooking supplies and workstations for optimal performance, both at the start and end of shifts.
- Maintained cleanliness and hygiene by consistently changing and sanitizing equipment after each task.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Package Handler/Team Leader
Amazon
06.2019 - 11.2019
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Education
Seneca College of Applied Arts And Technology
North York, ONSkills
- Team Member Motivation
- Safe Work Methods
- Scheduling and Coordinating
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Knife Skills
- Food safety knowledge
- Food Preparation
- Order Taking
Languages
English
Full Professional
Bengali
Full Professional
Hindi
Full Professional
Timeline
Counter Service/Pizza Maker
Domino's Pizza
03.2021 - 08.2023
Kitchen Line Cook
Popeyes Louisiana Kitchen
12.2019 - 08.2020
Package Handler/Team Leader
Amazon
06.2019 - 11.2019
Seneca College of Applied Arts And Technology
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