Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gala Sanchez Arreola

San Diego, California

Summary

Knowledgeable barista with solid background in creating high-quality beverages and providing exceptional customer service. Consistently recognized for maintaining clean and efficient work environment, contributing to team success. Demonstrated abilities in managing inventory and cash handling.

Overview

7
7
years of professional experience

Work History

Sales Associate

Smell of Dubai
03.2024 - 03.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Engaged with customers to build rapport and loyalty.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Barista

Coffee Bean & Tea Leaf
08.2022 - 12.2023
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Sales Associate

American Eagle Outfiters
09.2021 - 07.2022
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Barista

Ghirardelli
08.2018 - 01.2020
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.

Education

Psychology

IBERO
Tijuana
11-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual

Languages

Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Timeline

Sales Associate

Smell of Dubai
03.2024 - 03.2025

Barista

Coffee Bean & Tea Leaf
08.2022 - 12.2023

Sales Associate

American Eagle Outfiters
09.2021 - 07.2022

Barista

Ghirardelli
08.2018 - 01.2020

Psychology

IBERO

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Gala Sanchez Arreola