Gala Peters

Brand Management for renowned brands: Ksubi, Deus Ex Machina, and Zanerobe, encompassing over 40 active accounts across Canada.

• Managed key retail accounts, including but not limited to Ssense, Nordstrom, Holt Renfrew, Saks 5th, Hudson's Bay, Sporting Life, MEC, and Aritzia.
• Built and strengthened relationships with new and existing accounts to drive revenue growth.
• Qualified leads, built relationships and executed sales strategies to drive new business.
• Cultivating enduring partnerships and collaborations with cross-functional teams both within the organization (merchandising, finance, marketing) and externally (buyers, planners, retail, and e-commerce).
• Attended networking events to build relationships and identify sales opportunities.
• Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
• Oversaw logistics for distribution across Canada
• Management for e-commerce and social platforms
• Ran weekly team meetings
• Supported in Design efforts for the house brand

Over a decade, I evolved from a dedicated hostess to a skilled bartender and eventually a trusted shift leader

• Supported with opening of new Gastown Location
• Trained new employees and delegated daily tasks and responsibilities.
• Completed cash and credit card transactions accurately using POS software.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.