Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gaku Yokoyama

Toronto,ON

Summary

I have over four years of experience in customer service at a yakiniku restaurant and more than a year working for a mobile phone company. These roles have allowed me to hone my communication skills and build strong relationships with customers. Recognizing the importance of providing excellent service in multiple languages, I decided to come to this country from Japan last month to challenge myself further. My goal is to refine my skills and become proficient in delivering seamless customer service not only in Japanese but also in English.

Overview

5
5
years of professional experience

Work History

Server

Yakiniku YAZAWA Corporation
04.2019 - 03.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Mobile Sales Associate

SoftBank Corporation
04.2023 - 05.2024
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
  • Participated in weekly team meetings, sharing insights and feedback on ways to improve overall store performance and individual sales goals.

Education

No Degree - Law

Kokugakuin University
Tokyo,Japan
03-2023

Skills

  • Strong work ethic
  • Guest engagement
  • Memory retention
  • Safe food handling
  • Menu memorization
  • Table bussing

Languages

English
Limited Working
Japanese
Native or Bilingual

Timeline

Mobile Sales Associate

SoftBank Corporation
04.2023 - 05.2024

Server

Yakiniku YAZAWA Corporation
04.2019 - 03.2023

No Degree - Law

Kokugakuin University
Gaku Yokoyama