GAJENDRA SINGH
Regina,Canada
Summary
Hard-working professional with over 10 years of experience in fleet management, business development, customer loyalty, contract negotiation, and compliance. Currently managing a fleet of over 800 vehicles as a Branch Manager at Enterprise Rent-A-Car, the world’s largest car rental company. Strong in team leadership, sales strategy, client retention, and regulatory compliance. Currently gaining proficiency in Sabre to expand knowledge in travel operations and global distribution systems.
Overview
10
10
years of professional experience
Work History
Branch Manager
Enterprise Rent-A-Car
04.2023 - Current
- - Managing a fleet of over 800 vehicles at an airport location for the world’s largest car rental company.
- - Leading a diverse team, ensuring high productivity and service excellence with a Service Quality Index above 94% for 4+ months.
- - Surpassed revenue targets by over 30% through effective B2B and B2C sales strategies.
- - Oversaw budgeting and due diligence processes while maintaining financial integrity and regulatory compliance.
- - Delivered tailored banking and rental solutions to clients, enhancing retention and satisfaction.
Management Trainee
Enterprise Rent-A-Car
11.2022 - 03.2023
- - Resolved customer issues promptly and professionally.
- - Mentored new team members, enhancing performance and engagement.
- - Prioritized tasks effectively to improve overall operational efficiency.
Produce Associate
Walmart Inc.
01.2022 - 11.2022
- - Ensured stock freshness and maintained inventory levels.
- - Assisted customers with product selection and placement.
Sales Manager
Reliance General Insurance Co. Ltd.
04.2018 - 12.2021
- - Managed a team of 8 CSOs and increased branch sales by 20%.
- - Ensured KYC compliance through regular audits and customer interactions.
- - Enhanced underwriting and policy servicing standards, boosting policy comprehension and client satisfaction.
Key Accounts Manager
IndusInd Bank Ltd.
07.2015 - 02.2018
- Cultivated strategic relationships with 400 mapped key clients to enhance account growth and retention.
- Streamlined operational processes to enhance team productivity and efficiency.
- Led cross-functional teams to implement strategic initiatives aligning with organizational goals.
Education
Postgraduate Certificate - Financial Services
Saskatchewan Polytechnic
Moose Jaw, SK, Canada12-2022
Postgraduate Diploma - Banking
Manipal Academy of Higher Education
Bangalore, India05-2015
Bachelor of Technology - Computer Science
Rajasthan Technical University
Kota, Rajasthan05-2014
Skills
- Fleet management expertise
- Client relationship management
- Risk & Compliance
- KYC
- Business Development
- Team Leadership
- Developing expertise in Sabre
- Client Retention
- Cross-selling
- Market Research
- Contract Negotiation
- Problem-solving
- Excellent time management skills
- Branch operations management
- Customer service
Accomplishments
- Repeatedly received recognition from superiors for excellence in service for YTD year 2025.
- Grew market penetration of Enterprise from 45% in 2024 to 62% in 2025.
- Received the "Elite Award” for exemplary performance and recognition for 94% service quality index for my branch in year 2024-25.
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Branch Manager
Enterprise Rent-A-Car
04.2023 - Current
Management Trainee
Enterprise Rent-A-Car
11.2022 - 03.2023
Produce Associate
Walmart Inc.
01.2022 - 11.2022
Sales Manager
Reliance General Insurance Co. Ltd.
04.2018 - 12.2021
Key Accounts Manager
IndusInd Bank Ltd.
07.2015 - 02.2018
Postgraduate Certificate - Financial Services
Saskatchewan Polytechnic
Postgraduate Diploma - Banking
Manipal Academy of Higher Education
Bachelor of Technology - Computer Science
Rajasthan Technical University
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