Gajendra Rawal
Brampton
Summary
Dynamic Restaurant and Banquet Manager with over 10 years of experience in the hospitality industry, specializing in team leadership, guest satisfaction, and operations management. Expertise in cost control and event coordination consistently drives high standards and enhances customer-focused initiatives. Proven track record of optimizing workflows and elevating staff performance through strategic training and effective leadership. Strong ability to manage inventory while ensuring compliance with health and safety regulations, contributing to seamless operations and exceptional dining experiences.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Chawla’s Cuisine, Nam’s Hakka, Sai Sweets
01.2019 - Current
- - Oversaw day-to-day restaurant operations
- - Managed staff recruitment, training, and scheduling
- - Ensured exceptional customer service and resolved issues
- - Controlled inventory, food costs, and vendor relationships
- - Maintained health, safety, and compliance standards
- - Generated operational and financial reports
Restaurant Supervisor
Jungle Jim’s Restaurant
05.2018 - 10.2019
- - Supervised front-of-house operations
- - Handled guest service and team coordination
- - Assisted with ordering and inventory
Banquet Supervisor
Hotel Soaltee Crowne Plaza
01.2016 - 01.2018
- - Led and coordinated banquet events
- - Liaised with kitchen and service teams for smooth execution
- - Delivered high-level guest service during functions
- - Handled setup, staff planning, and post-event reviews
Restaurant Supervisor / Steward / Trainee
Hotel Soaltee Crowne Plaza
01.2008 - 01.2016
- - Progressed from Assistant Steward to Supervisor
- - Ensured hygiene, kitchen efficiency, and guest satisfaction
- - Trained junior staff and maintained service standards
Education
Bachelor of Arts -
Tribhuvan University
Kathmandu, Nepal01.2013
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Operations management
- Point of sale (POS) system operation
- Food service background
- Staff scheduling
- Menu development
- Business operations expertise
Certification
- - Smart Serve & Food Handling (Ontario)
- - HACCP & Fire Safety Training – Soaltee Crowne Plaza
- - First Aid & Basic Barista Training
- - MS Word & Excel Proficiency
- - Languages: English, Hindi, Nepali
Languages
English
Full Professional
Spanish
Limited Working
Nepali
Native or Bilingual
Hindi
Full Professional
Timeline
Restaurant Manager
Chawla’s Cuisine, Nam’s Hakka, Sai Sweets
01.2019 - Current
Restaurant Supervisor
Jungle Jim’s Restaurant
05.2018 - 10.2019
Banquet Supervisor
Hotel Soaltee Crowne Plaza
01.2016 - 01.2018
Restaurant Supervisor / Steward / Trainee
Hotel Soaltee Crowne Plaza
01.2008 - 01.2016
Bachelor of Arts -
Tribhuvan University