Gail Schuler
Mission,Canada
Summary
I am interested in obtaining full or part time employment with your company. I am experienced, honest, dependable, particularly good at time management, customer service, bookkeeping and administration, I know it is important to pay attention to detail and I love to be very busy.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
30
30
years of professional experience
Work History
Resident Manager in Calgary and Airdrie
Emerald Property Management & Real Estate
01.2017 - 01.2020
- In this full-time position, I successfully completed the following tasks:
- Vetted tenants to rent an apartment in 16 & 12 suite buildings.
- Maintained a schedule of appointments for tenants and contractors.
- Reviewed with a potential tenant what documents and information were required to submit to the Property Manager.
- Contacted sub-contractors and/or the Property Manager for repairs needed in the building or unit(s).
- Successfully completed all paperwork and inspections when a tenant was moving in or out as well as 2 yearly inspections.
- Checked credit and references to be submitted to the Property Manager.
- Daily cleaned the building and maintained the landscaping/snow.
- Interacted with tenants daily ensuring they were happy with their service and unit.
- Completed PAP for tenants and collected insufficient funds rent.
- Ensured lighting, fire alarms, hallways and locks were in good working order keeping safety in mind for tenants and visitors.
Administrator and Bookkeeper
Ladysmith Maritime Society
01.2015 - 01.2017
- My reason for leaving this position was I moved back to Alberta due to a family illness.
- My job entailed the following:
- Answering and taking messages for the Society
- Handling memberships for the Society
- Creating and managing files for employees, directors, and membership
- Collected rent for boat slips, deposited and reconciled bank accounts
- Entered Accounts Receivable and Payable into Sage 100 program
- Completed month end and year end reconciliations.
- Dealt with conflicts and complaints from members and employees.
- Attended, recorded, and distributed minutes from Director meetings.
- Maintained the Sr. Managers calendar and answered questions and vetted calls for the Sr. Manager and Directors.
- Completed accounting and administrative tasks efficiently and on time.
- Ability to organize work, great attention to detail and customer service while working with the team and independently.
- Best accomplishment was to reorganize the office and bring all work up to date and quickly learned the areas that applied to Maritime business exclusively.
- Attended and recorded minutes for General Meetings as well as collected funds and a record of those applying to be a member and/or hold a boat slip monthly or yearly.
- Required a good sense of humour and the ability to listen to what employees, members and directors wanted or needed.
Bookkeeper/Office Manager
Eagle Earth Services Ltd.
01.2010 - 01.2017
- This was my husband’s construction company which is no longer in business.
- I worked at the company at the same time I was working at T.D. Auto Finance.
- I was responsible and successful in handling:
- Banking, reconciliations and balancing of accounts
- Data entry using Sage Accounting and Word
- Payroll completion including holiday pay
- Excel spread sheets to track individual jobs
- Submitting source deductions and g.s.t./h.s.t reports
- Issuing T4’s, and Record of Employment
- Accounts payable and receivable using Sage Accounting entered applicable data and prepared monthly and yearly income financials for the accountant
Collector/Customer Service
T.D. Auto Finance
01.2011 - 01.2015
- I was successful in this role contacting customers daily regarding their past due payment(s) on their vehicle.
- I worked from a queue adhering to the policies and procedures set out by TDAF and assisted the team to meet the goals set out by Management.
- I developed customer service skills and the ability to arrange payments in a timely manner.
Administrator/Bookkeeper Part-time
Chartwell Retirement Residence
01.2008 - 01.2012
- This was a part-time position checking on and responding to Seniors living in the residence.
- I also planned games and events, organized bussing and collection of rents while completing administrative work and accounting.
- I enjoyed this position getting to know the residents and their families.
- I worked this job part-time while working at WestJet Airlines.
Administrator to the Director of Commercial Operations
WestJet Airlines
01.2005 - 01.2011
- I made decisions on a regular basis that impacted 100 people that were part of the Commercial Operations team.
- Daily I would maintain the Directors calendar, take care of scheduling, attending to his appointments and events, and recording minutes of meetings as well as planning Department events and meetings.
- In addition, I was responsible for maintaining all personnel records, submitting payroll hours to Accounting in a timely manner for the 100 employees in Operations and booking flights when needed.
- I worked closely with Supply Chain and maintained purchase order records from the various departments for small and large purchases.
- Prior to working in Operations, I began my employment with WestJet in the Call Centre at which time I was able to efficiently take incoming calls and book flights for our guests as well as solving problems/issues.
- During my time at WestJet, I also was employed by Emerald Management as a Resident Manager.
Realtor & Property Management, Bookkeeping, Conveyancing
Builders Realty
01.1990 - 01.2005
- This company was privately owned and the owner passed away and the company has closed.
- I started out as Office Manager, Bookkeeper and Conveyancing Secretary.
- I performed all aspects of running the office and completing the bookkeeping and conveyancing for 20 realtors.
- I did this for 5 years.
- I then obtained my Alberta Real Estate License Selling 40-50 houses per year.
- I enjoyed a successful 10-year career in Real Estate.
- This career required hard work, self discipline, and the ability to deal with various personalities.
- I also managed 18 rental properties.
Education
Certificate - Crisis Training
Calgary Distress Centre
01.2003
License - Real Estate
Calgary Real Estate Board
01.1990
Microsoft Excel, Word, PowerPoint, and Outlook
Mount Royal College
Calgary, Ab01.1990
Skills
- Typing and data entry 70-80 wpm
- Answer telephones in a professional and courteous manner and ensure the correct information is given to the applicable party
- Schedule, confirm and change appointments
- Interacted well with customers/clients & colleagues
- Perform tasks for incoming and outgoing email, regular mail, couriers, and scanning correspondence
- Knowledge of office equipment such as photocopiers, scanners, phones
- Maintain office supply inventory and order supplies when needed
- Maintain a petty cash for the office
- Set up and maintain a filing system
- Registering memberships, tracking payments, and answering questions
- Create policies and procedures for the office
- Supervise and train clerical staff
- Working with Seniors
- Implement plans for events, seminars, conferences, and meetings
- Multi-task and prioritize workload
- Manage demanding situations with employees and/or customers
- Have knowledge of Residential Tenancy Act
- I have a good working knowledge of Word, Excel, PowerPoint, Outlook, and Sage Accounting as well as Quick Books and Hyphen Solutions Construction Management software
Timeline
Resident Manager in Calgary and Airdrie
Emerald Property Management & Real Estate
01.2017 - 01.2020
Administrator and Bookkeeper
Ladysmith Maritime Society
01.2015 - 01.2017
Collector/Customer Service
T.D. Auto Finance
01.2011 - 01.2015
Bookkeeper/Office Manager
Eagle Earth Services Ltd.
01.2010 - 01.2017
Administrator/Bookkeeper Part-time
Chartwell Retirement Residence
01.2008 - 01.2012
Administrator to the Director of Commercial Operations
WestJet Airlines
01.2005 - 01.2011
Realtor & Property Management, Bookkeeping, Conveyancing
Builders Realty
01.1990 - 01.2005
License - Real Estate
Calgary Real Estate Board
Microsoft Excel, Word, PowerPoint, and Outlook
Mount Royal College
Certificate - Crisis Training
Calgary Distress Centre
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