Gail Robinson
La Broquerie,MB
Summary
Talented Manager with team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
18
18
years of professional experience
Work History
Environmental Services Lead
Southern Health/Santé Sud – BRHC/HSAH
2015.08 - Current
- Maintained positive relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Successfully managed budgets and allocated resources to optimize spending
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Developed and created education videos
- Human resource and Disability management experience
- Developed guidelines, questionnaires and processes for assessing, interviewing, and onboarding phases.
Environmental Services Supervisor
Southern Health/Santé Sud – BRHC
2014.12 - 2015.08
- Supervised and directed daily work of team of 45 personnel.
- Delegated assignments and verified work quality and completion according to facility and Infection Control standards.
- Led training in cleaning and laundry practices.
- Handled chemicals in compliance with WHIMIS regulations.
- Conducted Audits in Laundry and Housekeeping
- Scheduling and replacement of staff on a daily basis
- Data entry of all metrics
- Trained and mentored new staff on cleaning and safety protocols.
- Monitored staff performance and provided feedback.
Staffing Clerk
BRHC
2014.01 - 2014.12
- Collaborated with managers to determine department's short and long-term hiring needs.
- Assisted with personnel records management to support recordkeeping accuracy.
- Managed applicant (EPS & QHR) database by entering, updating and maintaining candidate contact details
- Verified payroll, vacation and sick time hours to support accounting processes.
- Knowledge of several Union contracts
- Calling for replacement of staff
Manager
PVS Transport
2010.06 - 2013.11
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Developed and maintained relationships with customers and suppliers through account development.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Attended industry conferences and purchasing events for new equipment
Health Care Aide
St. Pierre Hospital, Vita Personal Care Home
2006.05 - 2010.05
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained clean, safe, and well-organized patient environment.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Kept accurate records of patients' care, condition, and progress.
- Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Followed safe lifting techniques and individual resident lifting instructions.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Education
Certificate - Health Care Aide
Red River College of Applied Arts, Science And Technology
Steinbach06.2009
Skills
- 15 years’ experience in management and office environments
- Customer relations
- Conducted interviews for various positions
- Knowledge of many computer programs and proficient in Microsoft Excel & Word, Outlook, power point and ESP Scheduling program
- Improved and streamlined many routines to simplify and speed up processes
- Planning and implementation of schedules
- Project management, analysis and implementation skills.
- Organize, train, and educate staff. Monitor and conduct performance management.
- Provide assistance to other departments
- Knowledge of Medical Terminology
- Develop and implement policies, systems and procedures.
- Management of Accounts payables, AR receipting, monitor customer accounts
- Knowledge of PHIA/WHMIS/MSDS/Workplace Health and Safety Co-Chair
- 10 years’ experience with Union Contracts and their processes
- Disability Management Coordination
- Knowledge of Infection Prevention & Control Practices and close coordination with the team
Leadership
2022-23 - SAC Safe Grad Committee - Treasurer
2019-2021 - Sarto Polevnyi Ukrainian Dance Club (Vice President)
2016-2017 - Treasure Keepers Daycare Board member
Volunteer for Children's Festival in Wpg for 3 years
References
Kim Harder - Regional Environmental Services Manager (SH/SS)- 1-204-822-2678
Paula Enns - Regional Coordinator - Infection Prevention & Control (SH/SS) - 1-204-371-8932
Jeremy Kehler - Physical Plant Lead (SH/SS) 1-204-770-1574
Languages
English
Timeline
Environmental Services Lead
Southern Health/Santé Sud – BRHC/HSAH
2015.08 - Current
Environmental Services Supervisor
Southern Health/Santé Sud – BRHC
2014.12 - 2015.08
Staffing Clerk
BRHC
2014.01 - 2014.12
Manager
PVS Transport
2010.06 - 2013.11
Health Care Aide
St. Pierre Hospital, Vita Personal Care Home
2006.05 - 2010.05
Certificate - Health Care Aide
Red River College of Applied Arts, Science And Technology
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