Gail Fraser
Sobeys Head Office
New Glasgow,NS
24
years of professional experience
Retired as of December 2024 from Sobey's Head Office. Looking for part time/causal work and would be willing to take on call shifts. I am dependable, have excellent time management skills and a team player.
Work History
Accounting Clerk
18 Years 11 Months- Processed invoices and payments, ensuring accuracy and compliance with company policies.
- Reconciled monthly financial statements to maintain accurate records of transactions.
- Assisted in preparing financial reports for management review, improving decision-making speed.
- Collaborated with departments to streamline accounting processes and enhance efficiency.
- Processed all incoming mail for the building including all departments.
Call Center Representative
4 Years 10 Months- Managed high-volume inbound calls, providing exceptional customer service and support.
- Resolved customer inquiries efficiently, ensuring accurate information delivery and satisfaction.
- Implemented process improvements that enhanced call resolution times and customer experience.
- Trained new staff on call handling procedures and best practices for effective communication.
Education
High School Diploma
Skills
Payment processing
Invoice processing
Clerical assistance
Administrative assistance
Time optimization
Dependability
Timeline
Accounting Clerk
Sobeys Head Office
01.2006 - 12.2024Read More
Call Center Representative
ICT Group
02.2001 - 12.2005Read More
Westville High School
High School Diploma
Read More