A seasoned talent development professional committed to enhancing organizational performance through innovative learning and engagement solutions. With extensive experience in managing diverse projects focused on performance, development, and organizational alignment, I excel in building high-performing, adaptable cross-functional teams that thrive in dynamic environments.
Overview
21
21
years of professional experience
Work History
Manager, Global Learning and Talent Development
RB Global
08.2022 - Current
Responsible for Global delivery of all compliance, regulatory training requirements to 8K employees
Development of our Leadership Framework and all the programs within
Enhancement of RB Global Talent and Performance Management strategy
Drive adoption of LMS
Contractor, Senior L&D / OD Consultant
01.2017 - 07.2022
As a contractor for various industries, I deliver expertise in Global Talent Strategy, organizational design, transitional change management, coaching, design and development of Leadership programs and implementation.
Global, Director Learning, Development & Communications
Ensign Energy Services Inc. (TSX: ESI)
03.2013 - 12.2016
Senior team member responsible for creating the vision and building developmental soft skill streams for all employee levels globally
Key Achievements: Created succession planning process introduction and implemented with Executive / SVP’s and VPs globally
Resulting in thirty-two identified High Potentials
Identified seven streams that needed development to reach every level of employee
Four implemented, three globally
Designed and implemented a Leadership Development program globally to thirty-two high potentials
Re-designed annual Performance Development approach, format, and content
Re-launched globally in April 2014 – tracking at 60%
Lead cross functional global team for the purpose of gaining insight and to build consist, standard and aligned Field training programs
Manage the global communication team
Launched brand awareness campaign internally, September 2014.
Director of Learning and Development
Sysco (NYSE: SYY)
01.2004 - 02.2013
As a senior team member, I was responsible for strategic plan that aligned directly to profitability
Built a powerful learning culture that was supported by each associate
Scope of role expanded over the years to support Western Canada’s senior management teams
Key Achievements: Developed learning architecture and road maps, leveraged talent to design and deploy content bridging key skill gaps
Increased talent awareness through succession planning analysis and process implementation
Identified 17 high potentials and executed ongoing formal developmental plans and coaching
Designed a 3-year Management Development Program resulting in 78% of the 54 graduating managers receiving a promotion or progression
Developing modules in-house led to an expense savings of 60%
Program since expanded into North America
Built an army of associates curious about development
These associates help us to execute programs in every department and at every level
Developed an 8-week foundational on-boarding Sales training program based on learning needs assessment
Implemented an ROI process for all training (Phillips ROI Methodology)
Report out financial and measurable KPIs monthly, reaching over 19000 learning hours annually.
Education
B.Comm -
University of Calgary
Skills
Global Learning and Talent Strategy
Talent Management
Performance Management
Leadership Development / All levels
ROI and Analytics
LMS
Coaching – Sr Manager
Change Management / OCM
HRIS
Complex Problem-Solving
Previouslife
18 years in the Travel Industry
Seamless transitions through Sales, Operations, Marketing, Regional management to Learning and Development.
Held various positions including Sales (commission), Branch Management, Corporate Sales, Corporate Customer Services, City (Calgary) and Regional (Prairies) Operations Manager and found my passion for Learning and Development.
T&D Manager for the Prairies; Final position was as T&D Manager, Western Canada.
Accreditations
Institute for Professional Excellence in coaching (iPEC): Certified Professional Coach (MCC) & (ELI-MP)
Development Dimensions International: General content certified facilitator
Coaching and Maximizing Performance certified facilitator
Targeted Selection certified facilitator
MBTI – Practitioner
Insights – Practitioner
PRINT – Practitioner
Timeline
Manager, Global Learning and Talent Development
RB Global
08.2022 - Current
Contractor, Senior L&D / OD Consultant
01.2017 - 07.2022
Global, Director Learning, Development & Communications