Summary
Overview
Work History
Education
Skills
Previouslife
Accreditations
Timeline
Generic

Gail Dawkins-Wood

Black Diamond,AB

Summary

A seasoned talent development professional committed to enhancing organizational performance through innovative learning and engagement solutions. With extensive experience in managing diverse projects focused on performance, development, and organizational alignment, I excel in building high-performing, adaptable cross-functional teams that thrive in dynamic environments.

Overview

21
21
years of professional experience

Work History

Manager, Global Learning and Talent Development

RB Global
08.2022 - Current
  • Responsible for Global delivery of all compliance, regulatory training requirements to 8K employees
  • Development of our Leadership Framework and all the programs within
  • Enhancement of RB Global Talent and Performance Management strategy
  • Drive adoption of LMS

Contractor, Senior L&D / OD Consultant

01.2017 - 07.2022
  • As a contractor for various industries, I deliver expertise in Global Talent Strategy, organizational design, transitional change management, coaching, design and development of Leadership programs and implementation.

Global, Director Learning, Development & Communications

Ensign Energy Services Inc. (TSX: ESI)
03.2013 - 12.2016
  • Senior team member responsible for creating the vision and building developmental soft skill streams for all employee levels globally
  • Key Achievements: Created succession planning process introduction and implemented with Executive / SVP’s and VPs globally
  • Resulting in thirty-two identified High Potentials
  • Identified seven streams that needed development to reach every level of employee
  • Four implemented, three globally
  • Designed and implemented a Leadership Development program globally to thirty-two high potentials
  • Re-designed annual Performance Development approach, format, and content
  • Re-launched globally in April 2014 – tracking at 60%
  • Lead cross functional global team for the purpose of gaining insight and to build consist, standard and aligned Field training programs
  • Manage the global communication team
  • Launched brand awareness campaign internally, September 2014.

Director of Learning and Development

Sysco (NYSE: SYY)
01.2004 - 02.2013
  • As a senior team member, I was responsible for strategic plan that aligned directly to profitability
  • Built a powerful learning culture that was supported by each associate
  • Scope of role expanded over the years to support Western Canada’s senior management teams
  • Key Achievements: Developed learning architecture and road maps, leveraged talent to design and deploy content bridging key skill gaps
  • Increased talent awareness through succession planning analysis and process implementation
  • Identified 17 high potentials and executed ongoing formal developmental plans and coaching
  • Designed a 3-year Management Development Program resulting in 78% of the 54 graduating managers receiving a promotion or progression
  • Developing modules in-house led to an expense savings of 60%
  • Program since expanded into North America
  • Built an army of associates curious about development
  • These associates help us to execute programs in every department and at every level
  • Developed an 8-week foundational on-boarding Sales training program based on learning needs assessment
  • Implemented an ROI process for all training (Phillips ROI Methodology)
  • Report out financial and measurable KPIs monthly, reaching over 19000 learning hours annually.

Education

B.Comm -

University of Calgary

Skills

  • Global Learning and Talent Strategy
  • Talent Management
  • Performance Management
  • Leadership Development / All levels
  • ROI and Analytics
  • LMS
  • Coaching – Sr Manager
  • Change Management / OCM
  • HRIS
  • Complex Problem-Solving

Previouslife

18 years in the Travel Industry Seamless transitions through Sales, Operations, Marketing, Regional management to Learning and Development. Held various positions including Sales (commission), Branch Management, Corporate Sales, Corporate Customer Services, City (Calgary) and Regional (Prairies) Operations Manager and found my passion for Learning and Development. T&D Manager for the Prairies; Final position was as T&D Manager, Western Canada.

Accreditations

  • Institute for Professional Excellence in coaching (iPEC): Certified Professional Coach (MCC) & (ELI-MP)
  • Development Dimensions International: General content certified facilitator
  • Coaching and Maximizing Performance certified facilitator
  • Targeted Selection certified facilitator
  • MBTI – Practitioner
  • Insights – Practitioner
  • PRINT – Practitioner

Timeline

Manager, Global Learning and Talent Development

RB Global
08.2022 - Current

Contractor, Senior L&D / OD Consultant

01.2017 - 07.2022

Global, Director Learning, Development & Communications

Ensign Energy Services Inc. (TSX: ESI)
03.2013 - 12.2016

Director of Learning and Development

Sysco (NYSE: SYY)
01.2004 - 02.2013

B.Comm -

University of Calgary
Gail Dawkins-Wood