Gail Bumstead
Hanover,ON
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
21
21
years of professional experience
Work History
Employment Intake Coordinator
VPI Employ,ent Services
10.2023 - Current
- Streamlined the intake process by implementing efficient data collection and organization methods.
- Enhanced patient satisfaction with timely and accurate information during the intake process.
- Coordinated interdisciplinary communication for smoother transitions between care providers.
- Ensured regulatory compliance by maintaining up-to-date records and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Conducted initial assessments of patient needs and eligibility for various programs or services offered by the organization.
Office Manager
Sydenham Denture Clinic
01.2020 - 08.2020
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Charge Nurse
The Village Senior Living
09.2008 - 11.2013
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Streamlined nursing workflows for increased efficiency and improved patient outcomes.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.
Float Dental Assistant
Grundy Family Dental Care
04.2003 - 08.2008
- Enhanced patient comfort by providing gentle and thorough dental cleanings.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
Education
Certificate - Esthetics And Nail Care Technology
Elegance Aesthetic School
London, ON11.2013
Certificate - Registered Practical Nurse
Georgian College of Applied Arts And Technology
Owen Sound, ON04.1991
Skills
- Multi-Line Phone Systems
- Inventory Management
- Appointment Scheduling
- Patient Scheduling
- Insurance Verification
- Scheduling Appointments
- Problem Solving
- Confidentiality
- Customer Service
- Time Management
- Organizational Skills
- Attention to Detail
Languages
English
Full Professional
Section name
I have many years of working with people, and am very confident in my people skills, and customer service. I am organized, punctual, and detail oriented
Timeline
Employment Intake Coordinator
VPI Employ,ent Services
10.2023 - Current
Office Manager
Sydenham Denture Clinic
01.2020 - 08.2020
Charge Nurse
The Village Senior Living
09.2008 - 11.2013
Float Dental Assistant
Grundy Family Dental Care
04.2003 - 08.2008
Certificate - Esthetics And Nail Care Technology
Elegance Aesthetic School
Certificate - Registered Practical Nurse
Georgian College of Applied Arts And Technology
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