Gail Buchanan
Brampton,ON
Summary
To persistently thrive in an organization with clearly defined goals and vision. I seek to participate in achieving the organization's highest priorities consistently and play a role in fully engaging the passion, talent and intelligence of the workforce.
Overview
2
2
years of professional experience
Work History
Sales Clerk
Suzy Shier
10.2023 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted customers in locating desired items quickly, enhancing their overall shopping experience.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Skilled at working independently and collaboratively in a team environment.
- Developed and maintained courteous and effective working relationships.
Billing Coordinator
Maritime Ontario
02.2022 - Current
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Provided excellent customer service, developing and maintaining client relationships.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Managed approximately 50 plus customer activities per day
- Worked with multiple departments to check proper billing information.
Education
High School Diploma -
The University of The West Indies
Kingston, Jamaica06.2003
Skills
- Creative Thinking
- Brand Promotion
- Cash Register Operation
- Friendly and Helpful
- Adaptable and Flexible
- Customer Assistance
- Customer Service
- Word Processing
- Billing Data Verification
- Communication Skills
- Bulk filing
- Billing systems and software
Languages
English
Full Professional
Timeline
Sales Clerk
Suzy Shier
10.2023 - Current
Billing Coordinator
Maritime Ontario
02.2022 - Current
High School Diploma -
The University of The West Indies
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