Looking to further my career in the medical field whether it be as an Assistant, Technician, LVN, or RN
- Swimming
- Surfing
- High-Intensity Interval Training
- Getting involved in local advocacy groups to promote positive change in the community
Gage Monteon
Santa Monica,CA
Summary
Dynamic Front Desk Receptionist with proven expertise at DMN8 in resolving customer issues and enhancing client communication. Skilled in appointment scheduling and office organization, I consistently delivered exceptional service, fostering a positive environment. My ability to manage sensitive information and provide project management support contributed to seamless operations and high customer satisfaction.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
DMN8
10.2024 - Current
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered gracious telephone service by answering calls knowledgeably and providing accurate information.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Handled assignments independently with good judgement and critical thinking skills.
Front Desk Receptionist
Barry's Bootcamp
06.2024 - Current
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Organized, maintained and updated information in computer databases.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Barista
Bluestone Lane Coffee
10.2023 - 11.2024
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Controlled line and crowd with quick, efficient service.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
No Degree - Bio Behavioral Health
Pennsylvania State University
University Park, PA05-2023
Skills
- Departmental support
- Appointment confirmation
- Spreadsheet tracking
- Appointment scheduling
- Client communication
- Sensitive information handling
- Project management
- Office organization
- Billing support
- Microsoft office
- Call handling
Interests
Timeline
Front Desk Receptionist
DMN8
10.2024 - Current
Front Desk Receptionist
Barry's Bootcamp
06.2024 - Current
Barista
Bluestone Lane Coffee
10.2023 - 11.2024
No Degree - Bio Behavioral Health
Pennsylvania State University
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