GURLEEN KAUR
CALEDON,ON
Summary
Results-driven Purchasing Specialist skilled in supplier relationship management and cost evaluation. Proven track record in optimizing supply chain processes and negotiating effective payment terms.
As logistics professional, consistently ensured smooth operations and efficient dispatch coordination. Proven ability to streamline scheduling and communication processes to maximize operational efficiency. Reliable team player known for adaptability and results-oriented focus, with strong skills in multitasking and attention to detail.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
11
11
years of professional experience
Work History
Purchasing Specialist
511 Food Service
Milton, ON
09.2023 - 01.2026
- Analyzed purchase orders to ensure compliance with company policies and vendor agreements.
- Collaborated with suppliers to negotiate pricing and delivery terms, enhancing cost efficiency.
- Managed inventory levels, preventing stock shortages and optimizing supply chain processes.
- Developed and maintained relationships with vendors to improve service quality and reliability.
- Prepared reports on purchasing activities, supporting data-driven decision-making for management.
- Trained junior team members on purchasing protocols and software systems for improved performance.
Dispatcher Coordinator
Sun Transportation
Bolton, ON
09.2021 - 08.2023
- Coordinated daily dispatch operations, optimizing routes and schedules for efficiency.
- Communicated effectively with drivers and clients to resolve issues promptly.
- Monitored shipment progress using transportation management systems to ensure timely deliveries.
- Developed and implemented standard operating procedures for dispatch processes.
- Established strong relationships with carriers to enhance service reliability and communication.
- Trained new dispatchers on company procedures, software applications, and communication protocols.
Accounts Receivable Analyst
Amer Care Royal
Milton, ON
08.2018 - 07.2021
- Analyzed and reconciled customer accounts to ensure accurate billing and payment processing.
- Managed collections efforts by following up on overdue invoices and resolving discrepancies.
- Developed and implemented streamlined processes for invoice generation and distribution.
- Collaborated with cross-functional teams to improve cash flow through effective credit management.
- Enhanced reporting tools to provide insights into accounts receivable aging and collection trends.
- Conducted regular audits of accounts receivable records to ensure accuracy and compliance with company policies.
- Participated in the month-end close process, ensuring accurate reporting of accounts receivable balances and timely submission of data for financial statements.
Customer Service /Outbound Call Center Agent
Teleperformance
Toronto, ON
07.2015 - 08.2018
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Utilized CRM software to manage customer interactions and track case progress accurately.
- Conducted outbound calls to engage clients, promote services, and gather feedback effectively.
- Collaborated with team members to enhance communication strategies and improve call outcomes.
- Facilitated communication with potential and existing customers through outbound calls and emails to assess lead viability and promote products and services.
- Reduced call handling time by efficiently navigating through customer databases and CRM systems.
Education
Bachelor of Accounting - Accounting And Finance
Sheridan College Institute of Technology And Advanced Learning
Oakville04.2018
Skills
- Supplier relationship management
- Shipment tracking
- Cost evaluation
- Financial budget planning
- Excel proficiency
- Effective payment negotiation skills
- Effective relationship management
- Active listening
- Data entry
Timeline
Purchasing Specialist
511 Food Service
09.2023 - 01.2026
Dispatcher Coordinator
Sun Transportation
09.2021 - 08.2023
Accounts Receivable Analyst
Amer Care Royal
08.2018 - 07.2021
Customer Service /Outbound Call Center Agent
Teleperformance
07.2015 - 08.2018
Bachelor of Accounting - Accounting And Finance
Sheridan College Institute of Technology And Advanced Learning