Gaganpreet Nagra
Brampton,ON
Summary
Personable Office Administrator with 10 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment. Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Office Administrator
Pacific Towing And Recovery
09.2019 - Current
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Developed strong communication and organizational skills through working on group projects.
- Excellent communication skills, both verbal and written.
- Developed and maintained courteous and effective working relationships.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Managed travel arrangements for executives or visiting clients to ensure seamless logistics coordination during business trips.
Education
High School Diploma -
Humber Institute of Technology And Advanced Learning
Toronto, ON04.2022
Skills
- Problem Resolution
- Performance Tracking and Evaluation
- Human Resources Management
- Project Planning
- Processing expenses
- Payroll Administration
- Payroll
- Mail handling
- Scheduling and Coordinating
- Customer Relationship Management
- Billing oversight
- Administrative Support
- Computer Skills
- Emergency Response
- Database entry
- Scheduling appointments
- Administration and Reporting
- Customer Service
- Office Management
- Office Supply Management
- Inbound phone call handling
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Gujarati
Full Professional
French
Elementary
Additional Information
#Worked at Tim Hortons.
#Have experience in Air Canada Customer Service.
#Worked as a Amazon delivery driver for couple of months.
#worked at Park n fly dropping customers from parking to Terminals and from Terminals to parking back and forth,
#Worked at various warehouses like JYSK,Fedex,Tjx,Ford Crysler,Welding etc.
Timeline
Office Administrator
Pacific Towing And Recovery
09.2019 - Current
High School Diploma -
Humber Institute of Technology And Advanced Learning
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